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J H edited this page Feb 23, 2019
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Learning objectives:
- Students learn the basics of end-to-end product management and begin to develop their Startup Studio product strategies.
Lecture (slides):
- Preview of the entire course
- Introduction to product management
- Six phases of a big project (and how to counter)
- 4 D’s of PM
- What is a PM? (hint: it’s not a Project Manager: line vs dot)
- The Product part vs the Management part
- What does a PM do and not do
- Heads up vs heads down
- Directionality
- Illustration that this is not a linear process
- @goldman’s fog metaphor
- Xeno’s paradox
- Developing a meaningful and impactful product strategy
- Review basic product strategy
- Narrative
- System Diagram
- Wedges
- NCP
- Modeling for high impact
- Why high impact is where startups live
- Audience
- 1/9/90 rule
- How it changes as your startup changes
- Early Adopters
- Applying to your basic strategy
- Review basic product strategy
Readings:
- Evolution of the Product Manager - Ellen Chisa
- The New Tech CEO Archetype - Fred Wilson
- The Five Traps of High-Stakes Decision Making - Michael C. Mankins
- The Art of Waiting - Ajay Rajani
- Bootstrap Your Network With A High Value Niche Use Case - Fred Wilson
- Optional: NY Product Conference 2018 Notes
Homework (worksheet):
- Create an Audience Map of your project (from BigCo or Startup)
- Hold a Audience Workshop with your team
- Create a second Audience Map with your team
- Create your Narrative
- Create the initial version of your System Mind Map & Wedge
- Define a Market Size & Initial Audience
Learning objectives:
- Students learn the key points where product management and design intersect, understanding the right questions to ask product designers
Lecture (slides):
- A PM’s approach to design
- Completeness: What are the loops?
- Focus: Where is the call to action?
- Simplicity: The best design is no design
- Scalability: How to leverage design frameworks and style guides
- Flexibility: Leaving space for variation and iteration
- Speed: Why speed and responsiveness matters
- A PM’s relationship with designers
- Understanding your skills and your designer's skills
- Differentiation between: Interaction Design, Visual Design, Graphic Design, Illustration
- What to leverage, how, and when
- Arming your designers with knowledge early on (and not arming them with your opinions after execution)
- The risk of placing design in a waterfall
- How to provide feedback
- Criticism vs feedback
- Facts vs opinions
- Creating a problem to solve vs dictating opinions
- Understanding your skills and your designer's skills
Readings:
- What Designers can Learn from Product Managers - Julie Zhuo
- Four Things Working at Facebook Has Taught Me About Design Critique - Tanner Christensen
- Hypothetical Futures & Product Design - Cap Watkins
- 4 Invisible User Experiences you Never Knew About - Michael Wong (skip to section on Uber)
- Four Questions Towards Understanding User Adoption of Your Product - Josh Elman
- The 7-Step-Paul-Rand Logo-Test - Dave Schools
Learning Objectives:
- Students learn how to effectively leverage data during the product development process
Readings:
- Product + Data, 101 - Jason Davis
- The Experiment Experiment - Planet Money (podcast)
- Funnel Optimization 101 - 500 Startups
- Usability Testing Hints, Tips and Guidelines - Neil Turner
- Net Promoter - Wikipedia
- Growth vs Retention - Fred Wilson
- What Good Metrics Look Like - Marty Weiner
- Don’t trust A/B testing - Michal Pařízek
Learning objectives:
- Students learn how to create product roadmaps and make consistent forward progress developing their new products
Learning objectives:
- Students learn how to be responsive to unplanned situations and team dynamics during development of their products
Learning Objectives:
- Students learn how to assess and improve product quality
Learning objectives:
- Students learn how product managers can effectively incorporate additional sources of requirements, including security, privacy, legal, regulatory compliance, and ethics.
Learning objectives:
- Students test their understanding of product management against practicing PMs