Kyocera Ecosys M2135 ArgumentException parameter is not valid after scan is done

[seriousguymaybe]

Hi Guys,

PS. Why are you using discussion when have "issue management system" on GitHub?

To Reproduce

1. Press scan icon
2. Start scanning from UI of Kyocera
3. Scan is done you get error message

Expected behavior
To get scanned document on main work area

Screenshots

Desktop (please complete the following information):
Windows 10 19045.3693 22H2

Was working on older version 6.1.2 without problem

Error message:
System.ArgumentException: Parameter is not valid.
at new System.Drawing.Bitmap(int width, int height, PixelFormat format)
at IMemoryImage NAPS2.Images.Gdi.GdiImageContext.Create(int width, int height, ImagePixelFormat pixelFormat)
at void NAPS2.Scan.Internal.Twain.TwainImageProcessor.MemoryBufferTransferred(TwainMemoryBuffer memoryBuffer)
at async Task NAPS2.Remoting.Worker.WorkerServiceAdapter.TwainScan(ScanOptions options, CancellationToken cancelToken, ITwainEvents twainEvents)
at async Task NAPS2.Scan.Internal.Twain.RemoteTwainSessionController.StartScan(ScanOptions options, ITwainEvents twainEvents, CancellationToken cancelToken)
at async Task NAPS2.Scan.Internal.Twain.TwainScanDriver.Scan(ScanOptions options, CancellationToken cancelToken, IScanEvents scanEvents, Action callback)+(?) => { }
at async Task NAPS2.Scan.Internal.RemoteScanController.Scan(ScanOptions options, CancellationToken cancelToken, IScanEvents scanEvents, Action<ProcessedImage, PostProcessingContext> callback)
at async IAsyncEnumerable NAPS2.Scan.ScanController.Scan(ScanOptions options, CancellationToken cancelToken)+(?) => { }

Hope it helps

[cyanfish]

Can you follow these instructions to collect debug logs?

In your profile settings, under Advanced, you can try selecting "Native Transfer" under Twain Implementation.

Re: issues, a lot of scanner support questions end up unsolvable or the creator doesn't respond, and I prefer issues to be things that can be definitively resolved and closed.

[seriousguymaybe]

Hi,

"Native Transfer" option is already used.
Bellow are "debuglog" and "errolog" files.
GitHub don't allow xml files as upload so i pasted content bellow.
Hope this will help you more.
If i find some time i can debug NAPS2 in VS and give you more glimpse what is wrong.

debuglog.txt
errorlog.txt

Config XML

<?xml version="1.0" encoding="utf-8"?> <UserConfig> <KeyboardShortcuts /> <HasBeenRun>true</HasBeenRun> <FirstRunDate>2023-11-23T13:40:24.4994409+01:00</FirstRunDate> <Version>3</Version> <EnableDebugLogging>true</EnableDebugLogging> <FormStates> <FormState> <Name>AboutForm</Name> <Location> <X>932</X> <Y>541</Y> </Location> <Size> <Width>432</Width> <Height>208</Height> </Size> <Maximized>false</Maximized> </FormState> <FormState> <Name>EditProfileForm</Name> <Location> <X>937</X> <Y>431</Y> </Location> <Size> <Width>422</Width> <Height>426</Height> </Size> <Maximized>false</Maximized> </FormState> <FormState> <Name>ProfilesForm</Name> <Location> <X>869</X> <Y>567</Y> </Location> <Size> <Width>558</Width> <Height>155</Height> </Size> <Maximized>false</Maximized> </FormState> <FormState> <Name>ErrorForm</Name> <Location> <X>941</X> <Y>603</Y> </Location> <Size> <Width>413</Width> <Height>209</Height> </Size> <Maximized>false</Maximized> </FormState> </FormStates> <BatchSettings /> </UserConfig>

Profiles.xml

<?xml version="1.0" encoding="utf-8"?> <ArrayOfScanProfile> <ScanProfile> <Version>2</Version> <Device> <ID>ECOSYS M2135dn (1)</ID> <Name>ECOSYS M2135dn (1)</Name> </Device> <DriverName>twain</DriverName> <DisplayName>ECOSYS M2135dn (1)</DisplayName> <IconID>0</IconID> <MaxQuality>false</MaxQuality> <IsDefault>true</IsDefault> <UseNativeUI>true</UseNativeUI> <AfterScanScale>OneToOne</AfterScanScale> <Brightness>0</Brightness> <Contrast>0</Contrast> <BitDepth>C24Bit</BitDepth> <PageAlign>Right</PageAlign> <PageSize>A4</PageSize> <CustomPageSizeName p3:nil="true" xmlns:p3="http://www.w3.org/2001/XMLSchema-instance" /> <CustomPageSize p3:nil="true" xmlns:p3="http://www.w3.org/2001/XMLSchema-instance" /> <Resolution>Dpi100</Resolution> <PaperSource>Glass</PaperSource> <EnableAutoSave>false</EnableAutoSave> <AutoSaveSettings> <FilePath></FilePath> <PromptForFilePath>false</PromptForFilePath> <ClearImagesAfterSaving>false</ClearImagesAfterSaving> <Separator>FilePerPage</Separator> </AutoSaveSettings> <Quality>75</Quality> <AutoDeskew>false</AutoDeskew> <BrightnessContrastAfterScan>false</BrightnessContrastAfterScan> <ForcePageSize>false</ForcePageSize> <ForcePageSizeCrop>false</ForcePageSizeCrop> <TwainImpl>Default</TwainImpl> <ExcludeBlankPages>false</ExcludeBlankPages> <BlankPageWhiteThreshold>70</BlankPageWhiteThreshold> <BlankPageCoverageThreshold>25</BlankPageCoverageThreshold> <WiaOffsetWidth>false</WiaOffsetWidth> <WiaRetryOnFailure>false</WiaRetryOnFailure> <WiaDelayBetweenScans>false</WiaDelayBetweenScans> <WiaDelayBetweenScansSeconds>2</WiaDelayBetweenScansSeconds> <WiaVersion>Default</WiaVersion> <FlipDuplexedPages>false</FlipDuplexedPages> <KeyValueOptions p3:nil="true" xmlns:p3="http://www.w3.org/2001/XMLSchema-instance" /> </ScanProfile> </ArrayOfScanProfile>

[cyanfish]

Can you try this test version and see if it makes any difference? If not, can you enable debug logging in it (and collect the log from the Data folder)?

naps2-7.1.2-testtwain.zip

[cyanfish]

Thanks, that's helpful, can you try this one now and see if it makes a difference (also please attach the debuglog from this one too):

naps2-7.1.2-testtwain2.zip

[seriousguymaybe]

Default twain implementation gave nothing....he finishes scanning and no page is generated in main menu

But native transfer scanned the page

debuglog.txt

[seriousguymaybe]

And one more side note.....app is nice and simple to use but it can be complex for basic users.....
If you make wizard mode for scanning like walkthrough that would increase your user base and touch bottom part of users.

Nice app i personally use it already for long time!

Best regards

[cyanfish]

Thanks, one more, can you try this one (with Default twain impl) and attach the debuglog?

naps2-7.1.2-test3.zip

[seriousguymaybe]

Yeah np.
Working!
debuglog.txt