EWSV2 (#36171)

* added try except * added rn * added unittest * pre commit * Updated Docker * pre commit * removed ignore * update rn
demisto · Sep 30, 2024 · 2927524 · 2927524
1 parent 8bf6a12
commit 2927524
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Showing 4 changed files with 50 additions and 4 deletions.
diff --git a/Packs/MicrosoftExchangeOnPremise/Integrations/EWSv2/EWSv2.py b/Packs/MicrosoftExchangeOnPremise/Integrations/EWSv2/EWSv2.py
@@ -1135,7 +1135,7 @@ def parse_incident_from_item(item, is_fetch):  # pragma: no cover
                         # other item attachment
                         label_attachment_type = 'attachmentItems'
                         label_attachment_id_type = 'attachmentItemsId'
-
+                        formatted_message: str | bytes
                         # save the attachment
                         if hasattr(attachment, 'item') and attachment.item.mime_content:
                             # Some items arrive with bytes attachemnt
@@ -1161,11 +1161,15 @@ def parse_incident_from_item(item, is_fetch):  # pragma: no cover
                                         except ValueError as err:
                                             if "There may be at most" not in str(err):
                                                 raise err
+                            try:
+                                formatted_message = attached_email.as_string()
+                            except UnicodeEncodeError:
+                                formatted_message = attached_email.as_bytes()
                             file_result = fileResult(get_attachment_name(attachment_name=attachment.name,
                                                                          content_id=attachment.content_id,
                                                                          is_inline=attachment.is_inline,
                                                                          attachment_subject=attachment.item.subject) + ".eml",
-                                                     attached_email.as_string())
+                                                     formatted_message)
 
                         if file_result:
                             # check for error

diff --git a/Packs/MicrosoftExchangeOnPremise/Integrations/EWSv2/EWSv2_test.py b/Packs/MicrosoftExchangeOnPremise/Integrations/EWSv2/EWSv2_test.py
@@ -12,10 +12,11 @@
 from exchangelib import Message, Mailbox, Contact, HTMLBody, Body
 from EWSv2 import fetch_last_emails, get_message_for_body_type, parse_item_as_dict, parse_physical_address, get_attachment_name
 from exchangelib.errors import UnauthorizedError, ErrorNameResolutionNoResults
-from exchangelib import EWSDateTime, EWSTimeZone
+from exchangelib import EWSDateTime, EWSTimeZone, EWSDate
 from exchangelib.errors import ErrorInvalidIdMalformed, ErrorItemNotFound
 import demistomock as demisto
 from exchangelib.properties import ItemId
+from exchangelib.items import Item
 
 
 class TestNormalCommands:
@@ -590,6 +591,41 @@ def test_categories_parse_item_as_dict():
     assert return_value.get("categories") == ['Purple category', 'Orange category']
 
 
+def test_parse_incident_from_item():
+    """
+    Given -
+        a Message with attachments contains non-ASCII characters.
+
+    When -
+        running the parse_incident_from_item function.
+
+    Then -
+        verify that the attachments were parsed correctly.
+    """
+    from EWSv2 import parse_incident_from_item
+    from exchangelib.attachments import AttachmentId, ItemAttachment
+
+    message = Message(subject='message4',
+                      message_id='message4',
+                      text_body='Hello World',
+                      body='message4',
+                      datetime_received=EWSDateTime(2021, 7, 14, 13, 10, 00, tzinfo=EWSTimeZone('UTC')),
+                      datetime_sent=EWSDateTime(2021, 7, 14, 13, 9, 00, tzinfo=EWSTimeZone('UTC')),
+                      datetime_created=EWSDateTime(2021, 7, 14, 13, 11, 00, tzinfo=EWSTimeZone('UTC')),
+                      id='message4',
+                      attachments=[
+                          ItemAttachment(
+                              item=Item(mime_content=b'\x80\x81\x82'),
+                              attachment_id=AttachmentId(),
+                              last_modified_time=EWSDate(year=2021, month=1, day=25),
+                          ),
+                      ],
+                      )
+
+    return_value = parse_incident_from_item(message, is_fetch=False)
+    assert return_value.get("attachment")
+
+
 def test_list_parse_item_as_dict():
     """
     Given -

diff --git a/Packs/MicrosoftExchangeOnPremise/ReleaseNotes/2_1_12.md b/Packs/MicrosoftExchangeOnPremise/ReleaseNotes/2_1_12.md
@@ -0,0 +1,6 @@
+
+#### Integrations
+
+##### EWS v2
+
+- Fixed an issue where ***fetch incidents*** command failed when parsing messages with incorrect encoding.
diff --git a/Packs/MicrosoftExchangeOnPremise/pack_metadata.json b/Packs/MicrosoftExchangeOnPremise/pack_metadata.json
@@ -2,7 +2,7 @@
     "name": "Microsoft Exchange On-Premise",
     "description": "Exchange Web Services",
     "support": "xsoar",
-    "currentVersion": "2.1.11",
+    "currentVersion": "2.1.12",
     "author": "Cortex XSOAR",
     "url": "https://www.paloaltonetworks.com/cortex",
     "email": "",