diff --git a/public/email/crowdin/dormant-5years.html b/public/email/crowdin/dormant-5years.html new file mode 100644 index 0000000000000..e915639574477 --- /dev/null +++ b/public/email/crowdin/dormant-5years.html @@ -0,0 +1,35 @@ + + +

30 days to take action on your account

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Your Deriv account still has a balance. Log in and place a trade to ensure your account stays open.

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You may withdraw your balance and close your account if you no longer wish to use our services.

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Unfortunately, if we detect no activity within 30 days of this email, we’ll have to absorb your balance and close your account. This is per our terms and conditions (see item 5.3.2 in Account management).

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If you miss the above date, you may still be able to recover your balance by contacting us via live chat or WhatsApp.

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Let us know if you have any difficulties with your withdrawal, and we’ll help you sort it out.

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Don’t forget: Log in to your account and place a trade within 30 days.

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