diff --git a/connectors/src/connectors/intercom/lib/intercom_api.ts b/connectors/src/connectors/intercom/lib/intercom_api.ts
index 7fbfafbaa1c4..c2ae99548491 100644
--- a/connectors/src/connectors/intercom/lib/intercom_api.ts
+++ b/connectors/src/connectors/intercom/lib/intercom_api.ts
@@ -1,5 +1,42 @@
-import { Client } from "intercom-client";
+import { ArticleObject, Client, CollectionObject } from "intercom-client";
 
+import { HTTPError } from "@connectors/lib/error";
+import { getAccessTokenFromNango } from "@connectors/lib/nango_helpers";
+
+const { NANGO_INTERCOM_CONNECTOR_ID } = process.env;
+
+type IntercomMeResponseType = {
+  type: string;
+  id: string;
+  email: string;
+  name: string;
+  app: {
+    type: "app";
+    id_code: string;
+    name: string;
+  };
+};
+
+type IntercomHelpCenterType = {
+  id: string;
+  workspace_id: string;
+  created_at: number;
+  updated_at: number;
+  identifier: string;
+  website_turned_on: boolean;
+  display_name: string;
+};
+
+export type IntercomCollectionType = CollectionObject & {
+  help_center_id: string;
+  parent_id: string;
+};
+
+type IntercomArticleType = ArticleObject & {
+  parent_ids: string[];
+};
+
+// TO BE REMOVED IN A NEXT PR
 export async function validateAccessToken(intercomAccessToken: string) {
   const intercomClient = new Client({
     tokenAuth: { token: intercomAccessToken },
@@ -11,3 +48,225 @@ export async function validateAccessToken(intercomAccessToken: string) {
   }
   return true;
 }
+
+/**
+ * Return the Intercom Access Token that was defined in the Dust Intercom App.
+ * We store it in Nango.
+ */
+export async function getIntercomClient(
+  nangoConnectionId: string
+): Promise<Client> {
+  if (!NANGO_INTERCOM_CONNECTOR_ID) {
+    throw new Error("NANGO_NOTION_CONNECTOR_ID not set");
+  }
+
+  const accessToken = await getAccessTokenFromNango({
+    connectionId: nangoConnectionId,
+    integrationId: NANGO_INTERCOM_CONNECTOR_ID,
+    useCache: true,
+  });
+
+  return new Client({
+    tokenAuth: { token: accessToken },
+  });
+}
+
+/**
+ * Return the Intercom Workspace Id.
+ * Not available via the Node SDK, calling the API directly.
+ */
+export async function fetchIntercomWorkspaceId(nangoConnectionId: string) {
+  if (!NANGO_INTERCOM_CONNECTOR_ID) {
+    throw new Error("NANGO_NOTION_CONNECTOR_ID not set");
+  }
+
+  const accessToken = await getAccessTokenFromNango({
+    connectionId: nangoConnectionId,
+    integrationId: NANGO_INTERCOM_CONNECTOR_ID,
+    useCache: true,
+  });
+
+  const resp = await fetch(`https://api.intercom.io/me`, {
+    method: "GET",
+    headers: {
+      "Intercom-Version": "2.10",
+      Authorization: `Bearer ${accessToken}`,
+    },
+  });
+
+  const data: IntercomMeResponseType = await resp.json();
+  const workspaceId = data.app.id_code;
+
+  if (!workspaceId) {
+    throw new Error("No Intercom Workspace Id found.");
+  }
+  return workspaceId;
+}
+
+/**
+ * Return the list of Help Centers of the Intercom workspace
+ * Not available via the Node SDK, calling the API directly.
+ */
+export async function fetchIntercomHelpCenters(
+  nangoConnectionId: string
+): Promise<IntercomHelpCenterType[]> {
+  if (!NANGO_INTERCOM_CONNECTOR_ID) {
+    throw new Error("NANGO_NOTION_CONNECTOR_ID not set");
+  }
+
+  const accessToken = await getAccessTokenFromNango({
+    connectionId: nangoConnectionId,
+    integrationId: NANGO_INTERCOM_CONNECTOR_ID,
+    useCache: true,
+  });
+
+  const resp = await fetch(`https://api.intercom.io/help_center/help_centers`, {
+    method: "GET",
+    headers: {
+      "Intercom-Version": "2.10",
+      Authorization: `Bearer ${accessToken}`,
+    },
+  });
+
+  type HelpCentersGetResponseType = {
+    type: "list";
+    data: IntercomHelpCenterType[];
+  };
+
+  const response: HelpCentersGetResponseType = await resp.json();
+  return response.data;
+}
+
+/**
+ * Return the detail of Help Center
+ * Not available via the Node SDK, calling the API directly.
+ */
+export async function fetchIntercomHelpCenter(
+  nangoConnectionId: string,
+  helpCenterId: string
+): Promise<IntercomHelpCenterType> {
+  if (!NANGO_INTERCOM_CONNECTOR_ID) {
+    throw new Error("NANGO_NOTION_CONNECTOR_ID not set");
+  }
+
+  const accessToken = await getAccessTokenFromNango({
+    connectionId: nangoConnectionId,
+    integrationId: NANGO_INTERCOM_CONNECTOR_ID,
+    useCache: true,
+  });
+
+  const resp = await fetch(
+    `https://api.intercom.io/help_center/help_centers/${helpCenterId}`,
+    {
+      method: "GET",
+      headers: {
+        "Intercom-Version": "2.10",
+        Authorization: `Bearer ${accessToken}`,
+      },
+    }
+  );
+
+  const response: IntercomHelpCenterType = await resp.json();
+  return response;
+}
+
+/**
+ * Return the list of Collections filtered by Help Center and parent Collection.
+ */
+export async function fetchIntercomCollections(
+  intercomClient: Client,
+  helpCenterId: string,
+  parentId: string | null
+): Promise<IntercomCollectionType[]> {
+  let response, hasMore;
+  let page = 1;
+  const collections: IntercomCollectionType[] = [];
+  do {
+    response = await intercomClient.helpCenter.collections.list({
+      page,
+      perPage: 12,
+    });
+    // @ts-expect-error Argument of type 'CollectionObject' is not assignable to parameter of type 'IntercomCollectionType'.
+    collections.push(...response.data);
+    if (response.pages.total_pages > page) {
+      hasMore = true;
+      page += 1;
+    } else {
+      hasMore = false;
+    }
+  } while (hasMore);
+
+  return collections.filter(
+    (collection) =>
+      collection.help_center_id == helpCenterId &&
+      collection.parent_id == parentId
+  );
+}
+
+/**
+ * Return the detail of a Collection.
+ */
+export async function fetchIntercomCollection(
+  intercomClient: Client,
+  collectionId: string
+): Promise<IntercomCollectionType | null> {
+  try {
+    // @ts-expect-error Property "parent_id" does not exist on type "CollectioObject".
+    return await intercomClient.helpCenter.collections.find({
+      id: collectionId,
+    });
+  } catch (error: unknown) {
+    if (error instanceof HTTPError && error.statusCode === 404) {
+      return null;
+    }
+    throw error;
+  }
+}
+
+/**
+ * Return the Articles that are children of a given Collection.
+ */
+export async function fetchIntercomArticles(
+  intercomClient: Client,
+  parentId: string | null
+): Promise<IntercomArticleType[]> {
+  let response, hasMore;
+  let page = 1;
+  const articles: IntercomArticleType[] = [];
+  do {
+    response = await intercomClient.articles.list({
+      page,
+      perPage: 12,
+    });
+    // @ts-expect-error Property "parent_ids" does not exist on type "ArticleObject".
+    articles.push(...response.data);
+    if (response.pages.total_pages > page) {
+      hasMore = true;
+      page += 1;
+    } else {
+      hasMore = false;
+    }
+  } while (hasMore);
+
+  return articles.filter((article) => article.parent_id == parentId);
+}
+
+/**
+ * Return the detail of an Article.
+ */
+export async function getIntercomArticle(
+  intercomClient: Client,
+  articleId: string
+): Promise<IntercomArticleType | null> {
+  try {
+    // @ts-expect-error Property "parent_ids" does not exist on type "ArticleObject".
+    return await intercomClient.articles.find({
+      id: articleId,
+    });
+  } catch (error: unknown) {
+    if (error instanceof HTTPError && error.statusCode === 404) {
+      return null;
+    }
+    throw error;
+  }
+}