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[8.10](backport #3254) Profiling: improve known issues #3271

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Oct 12, 2023
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[8.10](backport #3254) Profiling: improve known issues #3271

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8 changes: 5 additions & 3 deletions docs/en/observability/profiling-get-started.asciidoc
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Expand Up @@ -87,13 +87,15 @@ We still recommend upgrading as the latest version contains several improvements
[[profiling-upgrade-known-issues]]
==== Known issue when configuring data ingestion

If your {ecloud} deployment originated from version 7.x or earlier and is currently running on version 8.9.0–8.9.2, you may encounter a problem while trying to enable Universal Profiling.
If your {ecloud} deployment originated from version 7.x or earlier and is currently running a version between 8.9.0 and 8.10.2, you may encounter a problem while trying to enable Universal Profiling.

Specifically, clicking the *Set up Universal Profiling* button triggers an error message that reads `Error while setting up Universal Profiling`.
Upgrade to version 8.10.0 or more recent to fix this issue.
Upgrade to version *8.10.3* or more recent to fix this issue.


If you previously enabled Universal Profiling in {ecloud} version 8.9.0, and you're re-executing the setup, you may also encounter
this error. In this scenario, you need to complete the following step in addition to upgrading to the most recent version.
this error. If upgrading to 8.10.3 does not solve the issue, complete the following step.


Open *Dev Tools* from the navigation menu and execute the following command:

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