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[Story] Adjust the "key storage out of sync" flow and copy #2567

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mxandreas opened this issue Oct 11, 2024 · 1 comment
Open
2 tasks

[Story] Adjust the "key storage out of sync" flow and copy #2567

mxandreas opened this issue Oct 11, 2024 · 1 comment

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@mxandreas
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mxandreas commented Oct 11, 2024

Description

The key storage out of sync is a situation where user has verified their device but unfortunately not all of the required crypto secrets have arrived in their device. There can be various causes why this have happened; and it is not feasible to describe this to the end user.

  • If the user has their recovery key available - they can enter it, and very likely the issue gets fixed.
    • However, there is a small chance that this does not fix the issue in which case the user is forced to reset their identity.
  • Also, if the user does not know their recovery key, they also have to reset their identity.

The previous design of the flow was not clear or straightforward enough, thus it has been revisited and that is the reason for this ticket. The background discussion can be found in #2521.

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  1. T-Task

iOS

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Android

  • Design sign-off on completion
  • QA sign-off on completion
  • Product sign-off on completion

iOS

  • Design sign-off on completion
  • QA sign-off on completion
  • Product sign-off on completion
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