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Merge pull request #1600 from andrewgodwin/delivery-address
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Add specific address instructions for Amazon
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andrewgodwin authored May 23, 2024
2 parents 47ad1bc + 5668589 commit eb50091
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25 changes: 20 additions & 5 deletions templates/about/deliveries.md
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Expand Up @@ -8,9 +8,9 @@ If you want to get items delivered to the event while you're here, the Logistics

To make sure your item gets to you, you need to do three things:

* Address it correctly
* Let us know it's coming
* Pick it up when it has arrived
* **Address** it correctly
* **Let us know** it's coming
* **Pick it up** when it has arrived

## Addressing

Expand All @@ -22,16 +22,31 @@ Electromagnetic Field 2024
Eastnor Castle Deer Park
Access from A438
Eastnor, LEDBURY HR8 1RQ
Phone: 07441 101723

It's important you get all of this in; if the service you're using doesn't have that many address lines, combine some (the name/village name line and the Deer Park/A438 lines could be combined).

If your shipping company requires a phone number, please use your own phone number (but note that you may not get reception on site unless you have WiFi calling or SIP).
Please also include our site delivery phone number if possible.

We will accept attendee and village deliveries from **Wednesday 29th May through to Sunday 2nd June inclusive**. Any deliveries received after this date will be discarded; if you absolutely need something delivered before, please get in touch with Logistics (<logistics@emfcamp.org>) and we'll see if we can accommodate you.

### Amazon-Specific Instructions

If you are ordering an item from Amazon, please be aware that you need to address things very specifically - particularly:

* That you ensure the phone number above is used as the delivery phone number (this should allow us to receive packages that might otherwise need a code)

* That you add extra delivery instructions under "Delivery instructions -> Do we need additional instructions to find this address?" that match the following:

> Instructions: https://www.emfcamp.org/deliveries
>
> The deliveries entrance to EMF is off the A438 in Eastnor, on the left a short distance after the entrance to Eastnor Castle. Follow the yellow road signs to EMF.
We also have [an example of how to fill out the address form correctly](/static/images/about/delivery_example.png).

## Let Us Know

Once you've ordered your item, please fill out our [attendee delivery form](https://grist.orga.emfcamp.org/forms/8K5iWGnmsyHS71NDesWDQy/7), and provide as many details about the package as you can. While tracking numbers are optional, please include them if you know them, as it helps us get through the pile of packages quicker.
Once you've ordered your item, **please fill out our [attendee delivery form](https://grist.orga.emfcamp.org/forms/8K5iWGnmsyHS71NDesWDQy/7)**, and provide as many details about the package as you can. While tracking numbers are optional, please include them if you know them, as it helps us get through the pile of packages quicker.

If you don't let us know about a package, we may still receive it, but expect a bigger delay at pickup or the possibility that we won't be able to find it.

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