diff --git a/images/about/delivery_example.png b/images/about/delivery_example.png new file mode 100755 index 000000000..3620d1057 Binary files /dev/null and b/images/about/delivery_example.png differ diff --git a/templates/about/deliveries.md b/templates/about/deliveries.md index 09f12c541..aeed636ae 100644 --- a/templates/about/deliveries.md +++ b/templates/about/deliveries.md @@ -8,9 +8,9 @@ If you want to get items delivered to the event while you're here, the Logistics To make sure your item gets to you, you need to do three things: -* Address it correctly -* Let us know it's coming -* Pick it up when it has arrived +* **Address** it correctly +* **Let us know** it's coming +* **Pick it up** when it has arrived ## Addressing @@ -22,16 +22,31 @@ Electromagnetic Field 2024 Eastnor Castle Deer Park Access from A438 Eastnor, LEDBURY HR8 1RQ +Phone: 07441 101723 It's important you get all of this in; if the service you're using doesn't have that many address lines, combine some (the name/village name line and the Deer Park/A438 lines could be combined). -If your shipping company requires a phone number, please use your own phone number (but note that you may not get reception on site unless you have WiFi calling or SIP). +Please also include our site delivery phone number if possible. We will accept attendee and village deliveries from **Wednesday 29th May through to Sunday 2nd June inclusive**. Any deliveries received after this date will be discarded; if you absolutely need something delivered before, please get in touch with Logistics () and we'll see if we can accommodate you. +### Amazon-Specific Instructions + +If you are ordering an item from Amazon, please be aware that you need to address things very specifically - particularly: + +* That you ensure the phone number above is used as the delivery phone number (this should allow us to receive packages that might otherwise need a code) + +* That you add extra delivery instructions under "Delivery instructions -> Do we need additional instructions to find this address?" that match the following: + + > Instructions: https://www.emfcamp.org/deliveries + > + > The deliveries entrance to EMF is off the A438 in Eastnor, on the left a short distance after the entrance to Eastnor Castle. Follow the yellow road signs to EMF. + +We also have [an example of how to fill out the address form correctly](/static/images/about/delivery_example.png). + ## Let Us Know -Once you've ordered your item, please fill out our [attendee delivery form](https://grist.orga.emfcamp.org/forms/8K5iWGnmsyHS71NDesWDQy/7), and provide as many details about the package as you can. While tracking numbers are optional, please include them if you know them, as it helps us get through the pile of packages quicker. +Once you've ordered your item, **please fill out our [attendee delivery form](https://grist.orga.emfcamp.org/forms/8K5iWGnmsyHS71NDesWDQy/7)**, and provide as many details about the package as you can. While tracking numbers are optional, please include them if you know them, as it helps us get through the pile of packages quicker. If you don't let us know about a package, we may still receive it, but expect a bigger delay at pickup or the possibility that we won't be able to find it.