Master Of Science - Data Analytics
Western Governors University 08/2024
Bachelor Of Arts - Applied Psychology
San Diego State University 05/2019
CompTIA Data+ 06/2023
Business Intelligence Analysis, UC San Diego Extension 03/2021
Casa Familiar Inc IT Analyst Full-time San Diego, CA 9/2024 - Present
• Administering and regulating OneDrive and SharePoint to ensure secure and efficient document collaboration and storage.
• Developing and implementing standard operating procedures for IT systems and tools.
• Generating reports to analyze system performance.
• Leading the implementation of new IT systems, ensuring smooth integration and staff training.
• Collaborating with internal teams to identify and improve IT processes.
• Proposing and implementing solutions to optimize system efficiency.
Sempra Headquarters Ethics Analyst Full-time San Diego, CA, 08/2023 - 03/2024
• Developed SharePoint custom solutions for the department's internal and company-facing SharePoint sites, leading to an 80% increase in user satisfaction, and site visibility.
• Led dashboard projects using Power BI, SQL, and Excel to increase data analysis speed by 30% within 3 months, leading to informed business and improved data decision-making.
• Improved data visualizations by creating custom DAX calculations for ad-hoc reports, resulting in a 20% increase in KPI accuracy.
• Translated 50+ documents into Spanish, enabling effective communication with Mexico Headquarters and contributing to successful cross-cultural daily collaboration.
• Optimized investment reporting precision by 60% through data validation in Excel and Power BI, leading to efficient budget allocation for legal matters in 6 months.
San Diego Gas & Electric Information Technology Associate
Full-time San Diego, CA, 01/2022 - 08/2023
• Developed SharePoint site, improving document repositories, and custom solutions, leading to a 50% increase in overall system and documentation efficiency.
• Administered and regulated OneDrive and SharePoint, ensuring efficient document collaboration and storage for the organization.
• Improved the audit department's analytical capabilities by 50% by creating a data literacy course, resulting in insightful data analysis in 3 months using Power BI.
San Diego Youth Services Youth Support Partner
Full-time San Diego, CA, 11/2019 - 01/2021
• Utilized web-based applications to provide case management for client reporting, history and record updates, and case follow-up for an average of 15 rotating cases.
• Facilitated access to housing, education, legal resources, and health insurance for five recurrent clients, contributing to their overall well-being and stability.
Southwestern Community College District Tutor II, Part-time
Chula Vista, 12/2014 - 11/2019
• Aided thirty-two weekly students on average of all skill levels with excelling statistics for psychology.
• Instructed two to three small groups of struggling students in key subject concepts daily.
South Bay Latino Research Center Research Assistant II
Part-time Chula Vista, CA, 06/2017 - 10/2017
• Evaluated and determined the suitability of an average of 30 potential subjects monthly for active studies, improving the accuracy of subject selection for research projects.
• Screened up to 7 participants daily, administering relevant tests and surveys, resulting in accurate data collection and analysis to support IT database system enhancements.