diff --git a/paygate/processors.py b/paygate/processors.py
index cff8069..4e0b550 100644
--- a/paygate/processors.py
+++ b/paygate/processors.py
@@ -94,16 +94,16 @@ class PayGate(BasePaymentProcessor):
 
     DEFAULT_API_CHECKOUT_URL = "https://lab.optimistic.blue/paygateWS/api/CheckOut"
     # the default timeout that we wait to have a response of the PayGate Checkout API method
-    DEFAULT_API_CHECKOUT_REQUEST_TIMEOUT_SECONDS = 10
+    DEFAULT_API_CHECKOUT_REQUEST_TIMEOUT_SECONDS = 20
 
     DEFAULT_API_BACK_SEARCH_TRANSACTIONS = (
         "https://lab.optimistic.blue/paygateWS/api/BackOfficeSearchTransactions"
     )
-    DEFAULT_API_BACK_SEARCH_TRANSACTIONS_TIMEOUT_SECONDS = 10
-    DEFAULT_RETRY_CALLBACK_SUCCESS_TIMEOUT_SECONDS = 10
+    DEFAULT_API_BACK_SEARCH_TRANSACTIONS_TIMEOUT_SECONDS = 20
+    DEFAULT_RETRY_CALLBACK_SUCCESS_TIMEOUT_SECONDS = 30
 
     DEFAULT_MARK_TEST_PAYMENT_AS_PAID_URL = "https://lab.optimistic.blue/paygateWS/api/MarkTestPaymentAsPaid"
-    DEFAULT_MARK_TEST_PAYMENT_AS_PAID_REQUEST_TIMEOUT_SECONDS = 10
+    DEFAULT_MARK_TEST_PAYMENT_AS_PAID_REQUEST_TIMEOUT_SECONDS = 30
 
     def __init__(self, site):
         """
diff --git a/paygate/tests/processors/test_paygate.py b/paygate/tests/processors/test_paygate.py
index 03deac8..b6e57ca 100644
--- a/paygate/tests/processors/test_paygate.py
+++ b/paygate/tests/processors/test_paygate.py
@@ -110,7 +110,7 @@ def test_get_transaction_parameters(self):
                 ],
             },
             basket=self.basket,
-            timeout=10,
+            timeout=20,
             basic_auth_user="NAU",
             basic_auth_pass="APassword",
         )
@@ -188,7 +188,7 @@ def test_get_transaction_parameters_payment_id_none(self):
                 ],
             },
             basket=self.basket,
-            timeout=10,
+            timeout=20,
             basic_auth_user="NAU",
             basic_auth_pass="APassword",
         )
@@ -247,7 +247,7 @@ def test_handle_processor_response(self):
                 "OFFSET_ROWS": 0,
             },
             basket=self.basket,
-            timeout=10,
+            timeout=20,
             basic_auth_user="NAU",
             basic_auth_pass="APassword",
         )
@@ -298,7 +298,7 @@ def test_retry_baskets_payed_in_paygate(self, mock_ecommerce_response):
                 "FROM_DATETIME": start.isoformat(),
                 "TO_DATETIME": end.isoformat(),
             },
-            timeout=10,
+            timeout=20,
             basic_auth_user="NAU",
             basic_auth_pass="APassword",
         )
@@ -312,7 +312,7 @@ def test_retry_baskets_payed_in_paygate(self, mock_ecommerce_response):
                 # so we can differentiate on the PaymentProcessorResponse object
                 "retry_baskets_payed_in_paygate": "true",
             },
-            timeout=10,
+            timeout=30,
         )
 
     @mock.patch.object(
@@ -338,7 +338,7 @@ def test_mark_test_payment_as_paid(self, mock_mark_test_payment_as_paid_call):
                 "PAYMENT_REF": self.basket.order_number,
             },
             basket=self.basket,
-            timeout=10,
+            timeout=30,
             basic_auth_user="NAU",
             basic_auth_pass="APassword",
         )