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1 click child link throws: "No Task, Test Case templates found. Please Task, Test Case template for the project team". #127

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granta12322 opened this issue Jun 30, 2022 · 11 comments

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@granta12322
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When I click 1-click child links I get this error message. Someone else in my team using the same templates and tags does not receive this error message.

@Aristo-CRM
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Same here. It's unclear to me which team the templates need to be in for this feature to work. I have like 7 team's but 1-click only pulls from one teams templates. IF you add templates to other teams, they are ignored. If you use one click from other teams, it always pulls from your original teams templates for some reason. There should be logic in is add-on/extension to look for templates from the team you are in based upon the area path of the work item you are clicking from. Right now though, it's not working at all and gives me the same message you are getting. To test further, go duplicate one of your templates in one team at a time until it creates the work item. That's the new random team you'll need to create your templates in. At least until it randomly changes again in the future.

@lassebro
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lassebro commented Aug 3, 2022

I have the same problem. In a project with multiple teams, I get the same message. In my other project with only one team everything works fine.

@akousmata
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I experienced this too and this is likely due to the way the extension is being initialized. There are now recommendations from MS on how to retrieve Team information depending on the sort of extension you build and it looks like the Team info in this one is getting initialized once and then left. My guess is if you select the second team, then clear your cache/restart browser/logout and in, it will pick that team on initialization.

@Aristo-CRM
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Aristo-CRM commented Aug 26, 2022 via email

@eburgers81
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same issue, in firefox I can't get it to work, when using chrome, it works fine. Issue also started when using multiple areas in Azure Devops

@Aristo-CRM
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Aristo-CRM commented Oct 11, 2022 via email

@RabidCadaver
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mine is that the templates existed at the root level, but not then in the team areas. I'm going to need to look for another solution because we use a single project with subteams for most of our development.

@tandel
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tandel commented May 16, 2024

I'm having the same issue today. Is there a plan to resolve this?

@uknown4now
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I am also having this issue. I am in a large org with many teams.... I am not even sure which team it is looking at to find the templates.

@kadung
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kadung commented Aug 30, 2024

I am also having this issue. I am in a large org with many teams.... I am not even sure which team it is looking at to find the templates.

As akousmata mentioned, the issue is due to incorrect team id selection, it seem like the method always select the first team id if you are in multiple team.

You can inspect the network, click on the button and search for "domain/[collection name]/[project ID]/[team id]/_apis/wit/templates".
Use the id to find your correct team.

I am not sure if the owner still maintain this repo to enhance this extension.

@uknown4now
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Thanks

I am also having this issue. I am in a large org with many teams.... I am not even sure which team it is looking at to find the templates.

As akousmata mentioned, the issue is due to incorrect team id selection, it seem like the method always select the first team id if you are in multiple team.

You can inspect the network, click on the button and search for "domain/[collection name]/[project ID]/[team id]/_apis/wit/templates". Use the id to find your correct team.

I am not sure if the owner still maintain this repo to enhance this extension.

Thank you! You were absolutely correct and this helped. I appreciate you!

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