Clarify people and legal responsibilities (#22101)

handbook/company/README.md

@@ -143,7 +143,8 @@ To provide clarity about decision-making, [responsibility](https://fleetdm.com/h
 - 🫧 [Demand](https://fleetdm.com/handbook/demand): The Demand department is directly responsible for growing awareness of Fleet and nurturing the community through participation in events, conversations, and other programs.
 - 💸 [Finance](https://fleetdm.com/handbook/finance): The Finance department is directly responsible for accounts receivable including invoicing, accounts payable including commision calculations, exspense reporting including Brex memos and maintaining accurate spend projections in "🧮The numbers", sales taxes, payroll taxes, corporate income/franchise taxes, and financial operations including bank accounts and cash flow management.
 - 🐋 [Sales](https://fleetdm.com/handbook/sales): The Sales department is directly responsible for attaining the revenue goals of Fleet and helping customers deliver on their objectives.
-- 🌐 [Digital Experience](https://fleetdm.com/handbook/digital-experience): The Digital Experience department is directly responsible for the framework, content design, and technology behind Fleet's remote work culture and overall brand experience, including fleetdm.com, the handbook, issue templates, UI style guides, consistent brandfronts, internal tooling, Zapier flows, Docusign templates, key spreadsheets, and project management processes. 
+- 🌐 [Digital Experience](https://fleetdm.com/handbook/digital-experience): The Digital Experience department is directly responsible for the culture, training, framework, content design, and technology behind Fleet's remote work culture, including fleetdm.com, the handbook, issue templates, UI style guides, internal tooling, Zapier flows, Docusign templates, key spreadsheets, contracts, compliance, receiving and responding to legal notices, SOC2, deal desk, project management processes, human resources, benefits, opening positions, compensation planning, onboarding, and offboarding.
+
 
 ## Advisors
 While most improvements at Fleet are driven by informal conversations with customers and open-source contributors, the company also has a few dozen advisors and investors, including  

handbook/company/leadership.md

@@ -39,7 +39,7 @@ These flaws are listed here publicly for two reasons. The first is so that peopl
 
 
 ## CEO responsibilities
-Ultimately, the CEO is responsible for the success or failure of the company. The CEO is the [directly responsible individual (DRI)](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) for pricing, tiers, the business model, signatures on all documents, product marketing (brandfronts, pitchfronts, featurefronts, ICPs, personas, and targeting).
+Ultimately, the CEO is responsible for the success or failure of the company. The CEO is the [directly responsible individual (DRI)](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) for pricing, tiers, the business model, human resources, legal counsel, signatures on all documents, and brand & product marketing (brandfronts, pitchfronts, featurefronts, ICPs, personas, and targeting).
 
 > **Note:** When the CEO is out of office, CEO responsibilities are either paused, delegated, or coordinated through the [Apprentice to the CEO](https://fleetdm.com/handbook/digital-experience#team) so they can be handled promptly.  (It depends on the responsibility and the situation.)
 

handbook/digital-experience/README.md

@@ -7,12 +7,15 @@ This page details processes specific to working [with](#contact-us) and [within]
 
 | Role                            | Contributor(s)
 |:--------------------------------|:----------------------------------------------------------------------|
+| [CEO](https://fleetdm.com/handbook/company/leadership#ceo-flaws) | [Mike McNeil](https://www.linkedin.com/in/mikermcneil) _([@mikermcneil](https://github.com/mikermcneil))_
+| Head of People / HR / Legal     | <sup><sub> See [CEO](https://www.fleetdm.com/handbook/digital-experience#team) <sup><sub>
+| Apprentice to the CEO           | <sup><sub> See [Head of Digital Experience](https://www.fleetdm.com/handbook/digital-experience#team) <sup><sub>
 | Head of Digital Experience      | [Sam Pfluger](https://www.linkedin.com/in/sampfluger88/) _([@sampfluger88](https://github.com/sampfluger88))_ 
+| Apprentice                      | [Savannah Friend](https://www.linkedin.com/in/savannah-friend-2b1a53148/) _([@sfriendlee](https://github.com/sfriendlee))_
 | Head of Design                  | [Mike Thomas](https://www.linkedin.com/in/mike-thomas-52277938) _([@mike-j-thomas](https://github.com/mike-j-thomas))_
 | Software Engineer               | [Eric Shaw](https://www.linkedin.com/in/eric-shaw-1423831a9/) _([@eashaw](https://github.com/eashaw))_
 | Contracts and Compliance Engineer       | [Nathan Holliday](https://www.linkedin.com/in/nathanael-holliday/) _([@hollidayn](https://github.com/hollidayn))_
-| Apprentice to the CEO           | <sup><sub> See [Head of Digital Experience](https://www.fleetdm.com/handbook/digital-experience#team) <sup><sub>
-| Apprentice                      | [Savannah Friend](https://www.linkedin.com/in/savannah-friend-2b1a53148/) _([@sfriendlee](https://github.com/sfriendlee))_
+
 
 
 ## Contact us
@@ -24,12 +27,9 @@ This page details processes specific to working [with](#contact-us) and [within]
 
 ## Responsibilities
 
-The Digital Experience department is directly responsible for the framework, content design, and technology behind Fleet's remote work culture, including fleetdm.com, the handbook, issue templates, UI style guides, internal tooling, Zapier flows, Docusign templates, key spreadsheets, and project management processes. 
+The Digital Experience department is directly responsible for the culture, training, framework, content design, and technology behind Fleet's remote work culture, including fleetdm.com, the handbook, issue templates, UI style guides, internal tooling, Zapier flows, Docusign templates, key spreadsheets, contracts, compliance, receiving and responding to legal notices, SOC2, deal desk, project management processes, human resources, benefits, opening positions, compensation planning, onboarding, and offboarding.
 
-Compliance and contracts including maintaining Delaware registered agent and certificate of good standing, receiving and responding to legal notices, SOC2, deal desk, compensation planning, Onboarding, 30/60/90s, manager training, holding hiring managers accountable (for actually getting their open positions filled quickly)
-5. Logistical admin and witness for offboarding
-6. Logistical admin for pre-start hiring process
-7. Logistical admin for position opening and compensation determination process 
+> _**Note:**: Commission planning, taxes, state unemployment insurance filings, business insurance, Delaware registered agent and franchise taxes, virtual mailbox, company phone number, and other adjacent areas of responsibility are run by [the Finance department](https://fleetdm.com/handbook/finance)._
 
 > _**Note:** If a user story involves only changes to fleetdm.com, without changing the core product, then that user story is prioritized, drafted, implemented, and shipped by the [Digital Experience](https://fleetdm.com/handbook/digital-experience) department.  Otherwise, if the story **also** involves changes to the core product **as well as** fleetdm.com, then that user story is prioritized, drafted, implemented, and shipped by [the other relevant product group](https://fleetdm.com/handbook/company/product-groups#current-product-groups), and not by `#g-digital-experience`._