Missing guide: Multiple ABM and VPP for MSPs

[noahtalerman]

💥  Actual behavior

In Fleet 4.56 we shipped the "Add multiple Apple Business Manager and Volume Purchasing Program connections" (#9956) story.

Now, Managed Service Providers (MSPs) that use Fleet and/or build on top of Fleet (ex. customer-deebradel) to manage workstations across multiple clients only need on Fleet server.

We don't have a guide that walks through the best practice setup for these customers:

• One Fleet
• One ABM connection per client. Each ABM connection has 3 default teams:
  • macOS: 💻 Workstations
  • iOS: 📱🏢 Company-owned iPhones
  • iPadOS:🔳🏢 Company-owned iPads
• One VPP connection per client.

To fix

PR is here: #22458

[noahtalerman]

Hey @georgekarrv I just realized we're missing a guide that walks through the core business case for multiple ABM and VPP accounts: MSPs

I filed a bug here. Leaving the story open (#9956) until we ship this guide.

cc @lukeheath

[roperzh]

Guide was updated here #21627

This is a duplicate of #21185

Edit: the guide might need some tweaking with the wording about the best practice tho.

[noahtalerman]

the guide might need some tweaking with the wording about the best practice tho.

Yes this!

@roperzh please let me know how I can be helpful to whoever ends up working on this. Happy to jump on a call and do it together.

[noahtalerman]

please let me know how I can be helpful to whoever ends up working on this. Happy to jump on a call and do it together.

@roperzh and @georgekarrv heads up that I took this bug.

PR to guides is up here: #22458

[fleet-release]

Fleet's guide now blooms,
ABM, VPP in rooms.
Ease for all clients looms.