There are list of all stakeholders for the Ordering system
Stakeholder | Concerns |
---|---|
Ghost Kitchen | Get information about prepared and delivered meals consuming to predict supply refilment |
Get information about on-demand orders | |
Subscribers | Create a menu and getting meals on time |
Get notification about arriving or delayed food to save their time | |
Be informed about meal ingredients | |
Known users | Browse catalog and buy food with guarantee of getting it when they come to pick it up |
Ease of buying process | |
Be informed about meal ingredients | |
Occasional users | Visually select a meal, get info about it and pay in the most convinient way at same time |
Owner | Attract all type of users |
Improve quality of provided food and service | |
Information about users preferences | |
Support for accounting system | |
Nutritionists | Search in catalog by specific components |
Calculation % of fats\carbs\vitamins... | |
Developers | Ease of maintaining and developing the system |
Admins | Ease of monitoring |
Ease of configuration and scaling | |
Food suppliers | Predicted plan of purchases and delivery |
3rd party kitchens | Same as for Ghost Kitchen |
PoS Admins | Only meals from fridges installed locally should be visible in the App |
Ease access to a meal ingredients and allergens | |
Ease of registration selling operation | |
Automatic report generation about selling activity |