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No info in asset Phones, but rows in glpi.glpi_phones exists #17871

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nm4D opened this issue Sep 17, 2024 · 1 comment
Closed
2 tasks

No info in asset Phones, but rows in glpi.glpi_phones exists #17871

nm4D opened this issue Sep 17, 2024 · 1 comment

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@nm4D
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nm4D commented Sep 17, 2024

Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

10.0.6

Bug description

I add new phone into asset Phones, but when i go into https://<ip-address>/front/phone.php no phones shows.
In mysql table glpi.glpi_phones info collected:

| id | entities_id | name          | date_mod            | contact | contact_num | users_id_tech | groups_id_tech | comment | serial               | otherserial | locations_id | phonetypes_id | phonemodels_id | brand | phonepowersupplies_id | number_line | have_headset | have_hp | manufacturers_id | is_global | is_deleted | is_template | template_name | users_id | groups_id | states_id | ticket_tco | is_dynamic | autoupdatesystems_id | uuid | date_creation       | is_recursive | last_inventory_update |
| 10 |           0 |               | 2024-09-17 09:17:49 |         |             |             0 |              0 |         |                      |             |            0 |             0 |              0 |       |                     0 | 0           |            0 |       0 |                0 |         0 |          0 |        NULL | NULL          |        0 |         0 |         0 |     0.0000 |          0 |                    0 |      | 2024-09-17 08:49:59 |            0 | NULL           

i can go to https:///front/phone.form.php?id=10

Relevant log output

no error logs

Page URL

No response

Steps To reproduce

  1. Add new item into asset Phones
  2. Goto asset Phones
  3. GLPI shows No item found in this page

Your GLPI setup information

GLPI 10.0.6 ( => /var/www/html/glpi)
Installation mode: TARBALL
Current language:en_US

Anything else?

No response

@cconard96
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cconard96 commented Sep 17, 2024

GitHub issues are for reporting bugs only. Since this may be a bug that was already fixed in a previous version, we ask that you test using the latest GLPI release. You may choose to set up a separate GLPI installation of the latest version using a copy of your database to test this issue.

@trasher trasher closed this as not planned Won't fix, can't repro, duplicate, stale Oct 7, 2024
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