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[Bug]: installation error #3232

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nefta opened this issue Dec 1, 2024 · 7 comments
Open
1 task done

[Bug]: installation error #3232

nefta opened this issue Dec 1, 2024 · 7 comments
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bug Something isn't working

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@nefta
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nefta commented Dec 1, 2024

Contact Details

nramirez.skynet@gmail.com

What happened?

A bug happened!
Error when trying to install on Ubuntu 22.04

Version

v0.26.0

What OS are you using?

Linux

Relevant log output

/root/Caddyfile     100%[===================>]     915  --.-KB/s    in 0s

2024-12-01 23:26:25 (50.8 MB/s) - ‘/root/Caddyfile’ saved [915/915]

Setting docker-compose and Caddyfile...
Starting containers...
WARNING: The SERVER_IMAGE_TAG variable is not set. Defaulting to a blank string.
WARNING: The NM_DOMAIN variable is not set. Defaulting to a blank string.
WARNING: The SERVER_HOST variable is not set. Defaulting to a blank string.
WARNING: The UI_IMAGE_TAG variable is not set. Defaulting to a blank string.
ERROR: Couldn't find env file: /root/netmaker.env

Contributing guidelines

  • Yes, I did.
@nefta nefta added the bug Something isn't working label Dec 1, 2024
@dentadlp
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dentadlp commented Dec 2, 2024

Hi, @nefta!

Thanks for the report.

Did you use nm-quick.sh for the installation? Like, with one of these commands?
For CE: sudo wget -qO /root/nm-quick.sh https://raw.githubusercontent.com/gravitl/netmaker/master/scripts/nm-quick.sh && sudo chmod +x /root/nm-quick.sh && sudo /root/nm-quick.sh
For Pro: sudo wget -qO /root/nm-quick.sh https://raw.githubusercontent.com/gravitl/netmaker/master/scripts/nm-quick.sh && sudo chmod +x /root/nm-quick.sh && sudo /root/nm-quick.sh -p

Is your server perhaps ipv6 only?

@dentadlp
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dentadlp commented Dec 2, 2024

@nefta
Hello again!

If you're installing Netmaker server on an IPv6-only machine, please refer to our documentation page at: https://docs.netmaker.io/docs/server-installation/advanced-options#setup-netmaker-on-ipv6-only-machine

Hope this helps.

@nefta
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nefta commented Dec 2, 2024

Hi, @nefta!

Thanks for the report.

Did you use nm-quick.sh for the installation? Like, with one of these commands? For CE: sudo wget -qO /root/nm-quick.sh https://raw.githubusercontent.com/gravitl/netmaker/master/scripts/nm-quick.sh && sudo chmod +x /root/nm-quick.sh && sudo /root/nm-quick.sh For Pro: sudo wget -qO /root/nm-quick.sh https://raw.githubusercontent.com/gravitl/netmaker/master/scripts/nm-quick.sh && sudo chmod +x /root/nm-quick.sh && sudo /root/nm-quick.sh -p

Is your server perhaps ipv6 only?

Hi, good day, thanks for answering
Of course I have used the official git script and also the ones on the official netmaker page. I have also tried with other instances of Ubuntu 22.04

@nefta
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nefta commented Dec 2, 2024

All attempts have been with IPV4

@dentadlp
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dentadlp commented Dec 2, 2024

@nefta Could be the firewall blocking some items. Kindly disable the firewall for now during installation. On a test machine if you have any. Let's see if it gets through.

@nefta
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nefta commented Dec 2, 2024

I have only opened the ports necessary for the installation.
I will try disabling the firewall completely
let's see what happens

@dentadlp
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dentadlp commented Dec 3, 2024

Another possibility would be the docker version. The default one, that nm-quick installs when it can't find any existing installation, is 27.3.1. Upgrading it might sort out the issue, hopefully.

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