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DTSPB-4491 update timeliness from 16 weeks to 12 weeks #2956

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66 changes: 34 additions & 32 deletions src/contractTest/resources/application.yml
Original file line number Diff line number Diff line change
Expand Up @@ -217,43 +217,44 @@ notifications:
email:
english:
personal:
applicationReceived: "6e3f4941-fd11-40fc-8480-8e314e85a985"
applicationReceivedNoDocs: "a6da6fb0-61a4-4a26-a324-805d7bcf733e"
applicationReceivedPaperFormCaseworker: "01bfc52c-0850-4155-ae03-e6d638286288"
documentReceived: "24161fba-65f5-4384-9c4f-ef75f4a5c666"
applicationReceived: "8d478d0f-a871-418b-ba7a-682bfa540676"
applicationReceivedNoDocs: "2d4cf042-88e5-4bc4-afbe-e640522a172c"
applicationReceivedPaperFormCaseworker: "7210fd5a-1a1a-4682-9fbd-4b641e464c45"
documentReceived: "60036c70-5022-4625-89c9-a37c91554bea"
caseStopped: "60b95b7c-0a76-4608-b549-b3a579cfa3d0"
caseStoppedCaveat: "937291a0-c0ae-40a4-a8cf-46a3452faff0"
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grantIssuedIntestacy: "cda48ea1-6ee4-4cde-a3e2-0e1f87f9e702"
grantIssuedIntestacy: "9a10802b-f449-486c-ae40-b76d1cbe78eb"
caveatWithdrawn: "99b9ba1a-a2a1-4b85-ae83-e1652e9d342b"
grantDelayed: "7045b381-a087-44fe-8bb5-e5a591cb8473"
grantAwaitingDocumentation: "cc4aa69b-10fb-4a9c-9e0e-1851dfaa69e9"
sealedAndCertified: "16c9a4ce-162f-4ed1-8d70-be79616685ac"
solicitor:
applicationReceived: "27939b7f-3028-4c90-87bb-694adb0b6a51"
applicationReceivedNoDocs: "b374863f-3f65-4aed-a5ab-fb2648222f75"
applicationReceivedPaperFormCaseworker: "01bfc52c-0850-4155-ae03-e6d638286288"
documentReceived: "e618dce9-405e-45a5-86e8-06d792336f2f"
applicationReceived: "47d37cc5-4445-4725-8bf4-90441cf2bb31"
applicationReceivedNoDocs: "d09c814f-a7cd-4a4a-87b9-7c5cea2ca550"
applicationReceivedPaperFormCaseworker: "7210fd5a-1a1a-4682-9fbd-4b641e464c45"
documentReceived: "215a1300-bd83-4e4d-884e-fdce9bd7b9d4"
caseStopped: "9e93a9c8-0246-4a95-b792-1c02da4bed4e"
caseStoppedCaveat: "937291a0-c0ae-40a4-a8cf-46a3452faff0"
grantIssued: "0ba9fc37-acfc-47ee-b1ca-f630c921f14d"
grantReissued: "9b0e4091-8c94-41bc-8e6c-de4bc211f68f"
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exelaData: "fd474506-a272-4caa-ad61-6086cee0639a"
smeeAndFordData: "e0208111-4cbf-4a87-bac5-ff1723f0c65d"
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grantRaisedPaperFormBulkScan: "9711bb2e-f14f-42e9-937b-7aae5390afd0"
grantRaised: "8560e744-2b60-4fd9-97bd-9dda83a0a4d4"
grantRaisedPaperFormBulkScan: "c81d534b-dd2a-4f36-ad9f-43461f00720f"
caveatRaised: "5688c5fb-750b-4b78-b74a-07599d84873f"
caveatExtend: "6a8d36f5-75cf-4a4c-9cae-c0b561143c86"
caveatRaisedSols: "f49df1a3-83de-4348-8e9f-26744aaed5e2"
Expand All @@ -264,44 +265,45 @@ notifications:
grantDelayed: "7045b381-a087-44fe-8bb5-e5a591cb8473"
grantAwaitingDocumentation: "638395bf-805f-48a7-97b1-d26ea9e9334e"
noticeOfChangeReceived: "6af59aa3-b379-406f-9be4-331b8411c6d9"
sealedAndCertified: "16c9a4ce-162f-4ed1-8d70-be79616685ac"
welsh:
personal:
applicationReceived: "7f39b671-86ce-49cb-b6b1-2019101aa8b1"
applicationReceivedNoDocs: "69b3805d-d66a-4433-ad66-be0bafb31d4a"
applicationReceivedPaperFormCaseworker: "22c81233-a213-4520-b6bc-896fe8f6988a"
documentReceived: "39b7cef5-8202-479e-9f1e-86a76f964221"
applicationReceived: "af8ba9a0-8f74-4ddf-af4c-49b9b5174fb7"
applicationReceivedNoDocs: "37ca2e1e-b7fb-4f4f-9691-7dab45dcd751"
applicationReceivedPaperFormCaseworker: "f066040c-e986-44a7-8a63-0e4800850c36"
documentReceived: "a6117239-5e16-49f9-a384-70c03b0e3470"
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redeclarationSot: "253fa4a9-ef84-4b15-a059-0a0359f4ca5b"
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grantIssuedIntestacy: "37adbe0b-a119-44be-b094-f62cbbbe2178"
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solicitor:
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applicationReceivedPaperFormCaseworker: "22c81233-a213-4520-b6bc-896fe8f6988a"
documentReceived: "83f93f41-58a1-44f2-a9c4-d20d545b7528"
applicationReceived: "c7da81e4-77c9-499e-b1a2-ebac7a83342f"
applicationReceivedNoDocs: "826892e2-76e8-473e-bb39-edec5d19fed7"
applicationReceivedPaperFormCaseworker: "f066040c-e986-44a7-8a63-0e4800850c36"
documentReceived: "5f1996a6-5510-4b32-9da8-604be2b9b6b7"
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grantRaisedPaperFormBulkScan: "727981ab-eec0-46c1-a261-9e90ae10cabd"
grantRaised: "3ff6bf7b-3e2c-45fa-992c-e70f0aaf9098"
grantRaisedPaperFormBulkScan: "6e8a1de8-a05b-455c-98b0-e669f2fa0470"
caveatRaised: "93b505ce-d6ba-4706-ab8b-639fa3842b75"
caveatExtend: "6a8d36f5-75cf-4a4c-9cae-c0b561143c86"
caveatRaisedSols: "f49df1a3-83de-4348-8e9f-26744aaed5e2"
Expand Down Expand Up @@ -549,4 +551,4 @@ reactivate_dormant:
minus_days: 1

grand_delay:
number_of_weeks: 16
number_of_weeks: 12
Original file line number Diff line number Diff line change
Expand Up @@ -11,15 +11,15 @@
<li>further information from the applicant or Probate practitioner is needed</li>
</ul>
<p class="govuk-body-s">You will be notified by email if we need any information from you to progress the case.</p>
<p class="govuk-body-s">You'll usually get the grant within 16 weeks. It can take longer if you need to provide additional information.</p>
<p class="govuk-body-s">You'll usually get the grant within 12 weeks. It can take longer if you need to provide additional information.</p>
<p class="govuk-body-s">You don't need to do anything else now, we'll email you if we need more information</p>
<p class="govuk-body-s">Cafodd yr achos ei atal ar <today-welsh/> am un o ddau reswm:</p>
<ul class="govuk-list govuk-list--bullet">
<li>Mae angen adolygiad mewnol</li>
<li>Mae angen rhagor o wybodaeth gan y ceisydd neu'r ymarferydd profiant</li>
</ul>
<p class="govuk-body-s">Fe'ch hysbysir drwy e-bost os bydd arnom angen unrhyw wybodaeth gennych i symud yr achos yn ei flaen.</p>
<p class="govuk-body-s">Byddwch fel arfer yn cael y grant o fewn 16 wythnos. Gall gymryd mwy o amser os oes angen i chi ddarparu gwybodaeth ychwanegol.</p>
<p class="govuk-body-s">Byddwch fel arfer yn cael y grant o fewn 12 wythnos. Gall gymryd mwy o amser os oes angen i chi ddarparu gwybodaeth ychwanegol.</p>
<p class="govuk-body-s">Nid oes angen i chi wneud unrhyw beth arall nawr, byddwn yn anfon e-bost atoch os oes arnom angen mwy o wybodaeth.</p>
<h2 class="govuk-heading-l">Get help with your application</h2>
<h2 class="govuk-heading-l">Cael help gyda'ch cais</h2>
Expand Down
Original file line number Diff line number Diff line change
@@ -1 +1 @@
Subject: HMCTS Probate received your probate applicationDear fname lname,Your probate application for deceasedfname deceasedlname was received and the reference for this case is '1542380211044655'.Send your documentsTo avoid any delays in processing your application, send the requested documents to us by post. View your requested documents: https://www.apply-for-probate.service.gov.uk/documentsSend the documents to:HMCTS Probate PO Box 12625 Harlow CM20 9QEHMCTS Probate cannot process your application until you send us all of your documents. We'll let you know by email when we've received them.You'll usually get probate within 16 weeks of submitting your application. It can take longer if you need to provide additional information.You don't need to do anything else now, we'll email you if we need more information.You can view your application progress at any time: https://www.apply-for-probate.service.gov.uk/citizens-hubRegards, HMCTS Probate HM Courts and Tribunals Service
Subject: HMCTS Probate received your probate applicationDear fname lname,Your probate application for deceasedfname deceasedlname was received and the reference for this case is '1542380211044655'.Send your documentsTo avoid any delays in processing your application, send the requested documents to us by post. View your requested documents: https://www.apply-for-probate.service.gov.uk/documentsSend the documents to:HMCTS Probate PO Box 12625 Harlow CM20 9QEHMCTS Probate cannot process your application until you send us all of your documents. We'll let you know by email when we've received them.You'll usually get probate within 12 weeks of submitting your application. It can take longer if you need to provide additional information.You don't need to do anything else now, we'll email you if we need more information.You can view your application progress at any time: https://www.apply-for-probate.service.gov.uk/citizens-hubRegards, HMCTS Probate HM Courts and Tribunals Service
Original file line number Diff line number Diff line change
@@ -1 +1 @@
Subject: HMCTS Probate received your postal applicationDear fname lname,HMCTS Probate received your application and documents for deceasedfname deceasedlname. The reference for this case is '1542380211044655'.What happens nextA caseworker will check the documents and then review your application.You'll usually get probate within 16 weeks of us receiving your application. It can take longer if you need to provide additional information.You don't need to do anything else now; we'll email you if we need more information.If you have not heard from us after 16 weeks, you can contact the Oxford Probate Registry on 0300 303 0648 for an update.Regards, HMCTS Probate HM Courts and Tribunals Service
Subject: HMCTS Probate received your postal applicationDear fname lname,HMCTS Probate received your application and documents for deceasedfname deceasedlname. The reference for this case is '1542380211044655'.What happens nextA caseworker will check the documents and then review your application.You'll usually get probate within 12 weeks of us receiving your application. It can take longer if you need to provide additional information.You don't need to do anything else now; we'll email you if we need more information.If you have not heard from us after 12 weeks, you can contact the Oxford Probate Registry on 0300 303 0648 for an update.Regards, HMCTS Probate HM Courts and Tribunals Service
Original file line number Diff line number Diff line change
@@ -1 +1 @@
Subject: HMCTS Probate received your applicationDear Solicitor_fn Solicitor_ln,We received your probate application for Deceased First Name Deceased Last Name. The reference for this case is '1528365719153338'.Send your documentsTo avoid any delays in processing your application, send the requested documents to us by post.If there's a will, you must send the original legal will and any codicils. By law, we need to see the original will and keep it as it becomes public record.You should make a copy of the documents for your records.Send the documents, preferably by 'tracked with signature', to:HMCTS Probate PO Box 12625 Harlow CM20 9QEHMCTS Probate can only process your application once we've received all the documents. We'll let you know by email when we've received them.After your documents arrive, it can take up to 14 days to confirm we've received them.You'll usually get probate within 16 weeks of submitting your application. It can take longer if you need to provide additional information.You don't need to do anything else now; we'll email you if we need more information.If you have not heard from us after 16 weeks, you can contact the CTSC on 0300 303 0648 for an update.Regards, HMCTS Probate HM Courts and Tribunals Service
Subject: HMCTS Probate received your applicationDear Solicitor_fn Solicitor_ln,We received your probate application for Deceased First Name Deceased Last Name. The reference for this case is '1528365719153338'.Send your documentsTo avoid any delays in processing your application, send the requested documents to us by post.If there's a will, you must send the original legal will and any codicils. By law, we need to see the original will and keep it as it becomes public record.You should make a copy of the documents for your records.Send the documents, preferably by 'tracked with signature', to:HMCTS Probate PO Box 12625 Harlow CM20 9QEHMCTS Probate can only process your application once we've received all the documents. We'll let you know by email when we've received them.After your documents arrive, it can take up to 14 days to confirm we've received them.You'll usually get probate within 12 weeks of submitting your application. It can take longer if you need to provide additional information.You don't need to do anything else now; we'll email you if we need more information.If you have not heard from us after 12 weeks, you can contact the CTSC on 0300 303 0648 for an update.Regards, HMCTS Probate HM Courts and Tribunals Service
Original file line number Diff line number Diff line change
@@ -1 +1 @@
Subject: HMCTS Probate received your postal applicationDear Solicitor_fn Solicitor_ln,HMCTS Probate received your application and documents for Deceased First Name Deceased Last Name. The reference for this case is '1528365719153338'.What happens nextA caseworker will check the documents and then review your application.You'll usually get probate within 16 weeks of us receiving your application. It can take longer if you need to provide additional information.You don't need to do anything else now; we'll email you if we need more information.If you have not heard from us after 16 weeks, you can contact the CTSC on 0300 303 0648 for an update.Regards, HMCTS Probate HM Courts and Tribunals Service
Subject: HMCTS Probate received your postal applicationDear Solicitor_fn Solicitor_ln,HMCTS Probate received your application and documents for Deceased First Name Deceased Last Name. The reference for this case is '1528365719153338'.What happens nextA caseworker will check the documents and then review your application.You'll usually get probate within 12 weeks of us receiving your application. It can take longer if you need to provide additional information.You don't need to do anything else now; we'll email you if we need more information.If you have not heard from us after 12 weeks, you can contact the CTSC on 0300 303 0648 for an update.Regards, HMCTS Probate HM Courts and Tribunals Service
Original file line number Diff line number Diff line change
@@ -1 +1 @@
Subject: HMCTS Probate received your probate applicationDear Executor name 1 Executor Last Name 1,Your probate application for Deceased First Name Deceased Last Name was received and the reference for this case is '1528365719153338'.Send your documentsTo avoid any delays in processing your application, send the requested documents to us by post. View your requested documents: https://www.apply-for-probate.service.gov.uk/documentsSend the documents to:HMCTS Probate PO Box 12625 Harlow CM20 9QEHMCTS Probate cannot process your application until you send us all of your documents. We'll let you know by email when we've received them.You'll usually get probate within 16 weeks of submitting your application. It can take longer if you need to provide additional information.You don't need to do anything else now, we'll email you if we need more information.You can view your application progress at any time: https://www.apply-for-probate.service.gov.uk/citizens-hubRegards, HMCTS Probate HM Courts and Tribunals Service
Subject: HMCTS Probate received your probate applicationDear Executor name 1 Executor Last Name 1,Your probate application for Deceased First Name Deceased Last Name was received and the reference for this case is '1528365719153338'.Send your documentsTo avoid any delays in processing your application, send the requested documents to us by post. View your requested documents: https://www.apply-for-probate.service.gov.uk/documentsSend the documents to:HMCTS Probate PO Box 12625 Harlow CM20 9QEHMCTS Probate cannot process your application until you send us all of your documents. We'll let you know by email when we've received them.You'll usually get probate within 12 weeks of submitting your application. It can take longer if you need to provide additional information.You don't need to do anything else now, we'll email you if we need more information.You can view your application progress at any time: https://www.apply-for-probate.service.gov.uk/citizens-hubRegards, HMCTS Probate HM Courts and Tribunals Service
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