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| Original file line number | Diff line number | Diff line change |
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| @@ -0,0 +1,29 @@ | ||
| --- | ||
| title: Log - Sprint 34 🛫 | ||
| description: Flight Log of Co-Creation Activities | ||
| slug: flight-log-34 | ||
| tags: [log, sprint ] | ||
| --- | ||
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| ## Work In Progress | ||
| - The team began to work on the SFTP use case. | ||
| - The first thing the team tried was "Obtain Remote Key" through the B2Bi Console. However they were unable to connect to the remote host. We then checked the ingress to make sure the policies allowed the connection and after some inspection we determine that there should be no policies blocking the connection. | ||
| - The customer reiterated that they were trying to configure a 1 to 1 relationship between an SFTP server and a specific mailbox. Since we could not connect to the second SFTP server, we decided to move forward using one SFTP server. We then created a new Remote Profile to accommodate this. | ||
| - We then created a new partner producer and consumer and verified the group, added a template to it, and created a channel. We then tried to test the connection and we were getting an "Access Denied". We then tried to connect with an preexisting partner and it was able to connect to the SFTP server. | ||
| - We tried many troubleshooting methods but were unable to resolve the issue during the session. | ||
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| ## Tracking | ||
| - We will continue to look into the SFTP authentication issue and continue to troubleshoot in our next session. | ||
| - The team also opened a new support ticket TS013430052 on the the issue. | ||
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||
| - **Cases open: 1** | ||
| - Case TS013825812 | ||
| - **Cases closed: 6** | ||
| - Case TS013430052 | ||
| - case TS012906539 | ||
| - case TS013042929 | ||
| - case TS012831699 | ||
| - case TS012704616 | ||
| - case TS012702956 | ||
| - [ibm-client-engineering/solution-sfg-aws#12](https://zenhub.ibm.com/workspaces/st5-action-information-center-64343620d0cfd0000f03a114/issues/ibm-client-engineering/solution-sfg-aws/12) | ||
| - This flight log is being submitted via PR "08/11/2023 Documentation". |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,27 @@ | ||
| --- | ||
| title: Log - Sprint 35 🛫 | ||
| description: Flight Log of Co-Creation Activities | ||
| slug: flight-log-35 | ||
| tags: [log, sprint ] | ||
| --- | ||
|
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||
| ## Work In Progress | ||
| - We continued to troubleshoot the SFTP Access issue. We began by trying to isolate the issue. We wanted to make sure WinSCP client wasn't causing any issues. So we made the customer try and connect using the command line. We got the same result where one partner connected and the new one didn't. | ||
| - The customer showed us his passwords that hes using and they were identical except he added an extra number. So the password shouldn't be causing the issue. | ||
| - We tried to edit the partner in the B2bi console however the ASI Pod was constantly restarting. After inspecting the logs we increased the startup probe timeout to 30. Due to the length of the startup when loading the jar files, we will check the status of the pod in tomorrow's session. | ||
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| ## Tracking | ||
| - We will verify if increasing the startup probe timeout resolved the ASI pod restarting. | ||
| - We will continue to look into the SFTP authentication issue and continue to troubleshoot in our next session. | ||
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||
| - **Cases open: 1** | ||
| - Case TS013825812 | ||
| - **Cases closed: 6** | ||
| - Case TS013430052 | ||
| - case TS012906539 | ||
| - case TS013042929 | ||
| - case TS012831699 | ||
| - case TS012704616 | ||
| - case TS012702956 | ||
| - [ibm-client-engineering/solution-sfg-aws#12](https://zenhub.ibm.com/workspaces/st5-action-information-center-64343620d0cfd0000f03a114/issues/ibm-client-engineering/solution-sfg-aws/12) | ||
| - This flight log is being submitted via PR "08/11/2023 Documentation" |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,26 @@ | ||
| --- | ||
| title: Log - Sprint 36 🛫 | ||
| description: Flight Log of Co-Creation Activities | ||
| slug: flight-log-36 | ||
| tags: [log, sprint ] | ||
| --- | ||
|
|
||
| ## Work In Progress | ||
| - We continued to troubleshoot the SFTP Access issue. We began by verifying the ASI pod was up and running. | ||
| - We then moved back to troubleshooting the SFTP access issue. We first created a new partner to rule out any issues cause by improper configuration during the previous partner setup. The configuration was copied from the preexisting working partner. However issues still persisted on the newly created partner. | ||
| - We then tried a number of troubleshooting methods in the B2Bi dashboard such as creating a new user, inspecting group policies, community policies, and we checked the logs. | ||
| - It seemed that the logs stated "Authentication Successful". However, the issue still persisted and was not resolved during the session. | ||
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| ## Tracking | ||
| - We are going to try and get the support team on a call so they can see the problem first hand and will continue to work with them to troubleshoot this SFTP access issue. | ||
| - **Cases open: 1** | ||
| - Case TS013825812 | ||
| - **Cases closed: 6** | ||
| - Case TS013430052 | ||
| - case TS012906539 | ||
| - case TS013042929 | ||
| - case TS012831699 | ||
| - case TS012704616 | ||
| - case TS012702956 | ||
| - [ibm-client-engineering/solution-sfg-aws#12](https://zenhub.ibm.com/workspaces/st5-action-information-center-64343620d0cfd0000f03a114/issues/ibm-client-engineering/solution-sfg-aws/12) | ||
| - This flight log is being submitted via PR "08/11/2023 Documentation" |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,26 @@ | ||
| --- | ||
| title: Log - Sprint 37 🛫 | ||
| description: Flight Log of Co-Creation Activities | ||
| slug: flight-log-37 | ||
| tags: [log, sprint ] | ||
| --- | ||
|
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||
| ## Work In Progress | ||
| - Today we spoke with the support team regarding the SFTP access issue. | ||
| - We gave them information on our current status and deep dived into the ongoing issue. | ||
| - After the call the team worked within our reference environment and we were able to replicate the issue. | ||
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| ## Tracking | ||
| - Now that we have the issue replicated in our environment, we can reconvene and show the support team a demo of the issue. | ||
| - We will meet again with the support team and continue to work with them to troubleshoot this SFTP access issue. | ||
| - **Cases open: 1** | ||
| - Case TS013825812 | ||
| - **Cases closed: 6** | ||
| - Case TS013430052 | ||
| - case TS012906539 | ||
| - case TS013042929 | ||
| - case TS012831699 | ||
| - case TS012704616 | ||
| - case TS012702956 | ||
| - [ibm-client-engineering/solution-sfg-aws#12](https://zenhub.ibm.com/workspaces/st5-action-information-center-64343620d0cfd0000f03a114/issues/ibm-client-engineering/solution-sfg-aws/12) | ||
| - This flight log is being submitted via PR "08/11/2023 Documentation" |