ts_forbidden_ce.md

copyright	lastupdated	keywords	subcollection	content-type
years 2023, 2024	2024-05-21	error, registry, access, error, code engine, forbidden	Registry	troubleshoot

{{site.data.keyword.attribute-definition-list}}

Why am I getting a Forbidden error when I try to access {{site.data.keyword.registryshort_notm}} when I'm using {{site.data.keyword.codeengineshort}}?

{: #troubleshoot-forbidden-ce} {: troubleshoot} {: support}

You are trying to access {{site.data.keyword.registrylong}} but you are getting a Forbidden error. {: shortdesc}

When you try to access {{site.data.keyword.registryshort}}, you get the following message. You might see this error message if you are using {{site.data.keyword.codeenginefull_notm}}. {: tsSymptoms}

Status code 403 Forbidden

No token is sent, which means that you are trying to access a private namespace but you didn't send any credentials. {: tsCauses}

If you are accessing {{site.data.keyword.registryshort}} through {{site.data.keyword.codeengineshort}}, confirm that {{site.data.keyword.codeengineshort}} is using a pull secret with a valid API key. For more information, see Add registry access to {{site.data.keyword.codeengineshort}}. {: tsResolve}