From 06a0abf51261a0c599bd6cd9cde5b6b44a17d094 Mon Sep 17 00:00:00 2001 From: Ned Zimmerman Date: Thu, 11 Jan 2024 09:31:06 -0400 Subject: [PATCH 1/3] chore: add TimeAssist redirect (#847) --- _redirects | 1 + 1 file changed, 1 insertion(+) diff --git a/_redirects b/_redirects index 11943e4c..8401dba2 100644 --- a/_redirects +++ b/_redirects @@ -5,6 +5,7 @@ https://unpopular.ca/* https://in-kind.ca/* https://idrc.ocadu.ca/:splat 301! https://includenet.ca/* https://idrc.ocadu.ca/:splat 301! https://achecker.ca/* https://idrc.ocadu.ca/:splat 301! +https://timetrack.idrc.ocadu.ca/* https://tracktime.inclusivedesign.ca/:splat 301! https://websavvy.idrc.ocadu.ca/* /consulting 301! https://websavvy.idrc.ocad.ca/* /consulting 301! /about-the-idrc /about 301 From 697afc116e5b451874f4a3a03ca554560f383063 Mon Sep 17 00:00:00 2001 From: "dependabot[bot]" <49699333+dependabot[bot]@users.noreply.github.com> Date: Wed, 7 Feb 2024 11:53:41 -0400 Subject: [PATCH 2/3] chore(deps-dev): bump start-server-and-test from 2.0.1 to 2.0.3 (#823) Bumps [start-server-and-test](https://github.com/bahmutov/start-server-and-test) from 2.0.1 to 2.0.3. - [Release notes](https://github.com/bahmutov/start-server-and-test/releases) - [Commits](https://github.com/bahmutov/start-server-and-test/compare/v2.0.1...v2.0.3) --- updated-dependencies: - dependency-name: start-server-and-test dependency-type: direct:development update-type: version-update:semver-patch ... 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"wait-on": "7.0.1" + "wait-on": "7.2.0" } }, "state-toggle": { @@ -32436,14 +32469,16 @@ "version": "3.1.0" }, "wait-on": { - "version": "7.0.1", + "version": "7.2.0", + "resolved": "https://registry.npmjs.org/wait-on/-/wait-on-7.2.0.tgz", + "integrity": "sha512-wCQcHkRazgjG5XoAq9jbTMLpNIjoSlZslrJ2+N9MxDsGEv1HnFoVjOCexL0ESva7Y9cu350j+DWADdk54s4AFQ==", "dev": true, "requires": { - "axios": "^0.27.2", - "joi": "^17.7.0", + "axios": "^1.6.1", + "joi": "^17.11.0", "lodash": "^4.17.21", - "minimist": "^1.2.7", - "rxjs": "^7.8.0" + "minimist": "^1.2.8", + "rxjs": "^7.8.1" } }, "warning": { diff --git a/package.json b/package.json index 07cc444b..920cbf0d 100644 --- a/package.json +++ b/package.json @@ -76,7 +76,7 @@ "markdownlint-config-fluid": "0.1.5", "postcss-scss": "4.0.9", "rimraf": "5.0.5", - "start-server-and-test": "2.0.1", + "start-server-and-test": "2.0.3", "stylelint": "14.16.1", "stylelint-config-fluid": "1.0.0", "stylelint-config-standard-scss": "7.0.1", From 951e9adad9c73115c5c75df64d0e15517fa1ffa7 Mon Sep 17 00:00:00 2001 From: jhung Date: Fri, 16 Feb 2024 11:47:31 -0500 Subject: [PATCH 3/3] Feat/financial inclusion: Add child pages for Financial Inclusion project (#869) * chore: update content from main branch * feat: added child pages to Financial Inclusion project * chore: remove empty lines --- .../financial-inclusion-from-the-community.md | 39 +++++++++++ .../en-CA/financial-inclusion-get-involved.md | 21 ++++++ .../projects/en-CA/financial-inclusion.md | 70 ++++++++++++++++--- 3 files changed, 120 insertions(+), 10 deletions(-) create mode 100644 src/collections/projects/en-CA/financial-inclusion-from-the-community.md create mode 100644 src/collections/projects/en-CA/financial-inclusion-get-involved.md diff --git a/src/collections/projects/en-CA/financial-inclusion-from-the-community.md b/src/collections/projects/en-CA/financial-inclusion-from-the-community.md new file mode 100644 index 00000000..2b8451b7 --- /dev/null +++ b/src/collections/projects/en-CA/financial-inclusion-from-the-community.md @@ -0,0 +1,39 @@ +--- +layout: layouts/project.njk +title: From the Community +parentTitle: Partnerships for Financial Inclusion +order: "" +subPageOrder: 2 +--- + +### Security and Account Access + +* Sam received a phone call from his bank that his account is frozen. He discovered that someone has his PIN and has been using it to make online purchases. He suspects that this is because he must trust his many different attendants with his PIN and card to buy groceries and essentials, as during COVID, cash is no longer accepted. +* Darren has been locked out of his account multiple times because, due to his cerebral palsy, he can’t enter the correct password in time. + +### Online Registration Accessibility +* Lucy wishes to open an account with a pharmacy delivery service to get her medications delivered but can’t get past the CAPTCHA on the registration page because she can’t see. + +### Scams and Fraud Detection +* Antonia has lost much of her life savings to a scam. She wasn’t able to detect the visual signals many people use to alert them to fraudulent claims. + +### Financial Record Monitoring +* Jose was not able to monitor his VISA card records because they didn’t work with his alternative access system, as a result there were numerous invalid charges. He can’t contest them because it requires a phone call, and he is non-speaking. +* Vanessa’s parents have left her investments to take care of her many essential needs since her car accident. The investment information is not in a format she can access, making it very difficult to monitor the status of the investment. She asked a neighbor to help. The neighbor made several bad choices that resulted in significant losses. + +### Disability and Financial Reporting +* Rebecca is threatened with losing her disability pension because she can’t complete the financial reporting forms which are incompatible with her speech recognition system. +* Silvia and her husband have been consistently denied loans or credit despite sufficient collateral because she has an unusual earnings history due to her episodic disability. + +### Tax Filing and Audits +* Ana has been audited multiple times because her tax filing is flagged due to an unusual profile caused by her episodic disability, the audits always find her in full compliance. + +### Banking Accessibility +* Ursula lives in a seniors housing complex. The only bank nearby is in a legacy bank building that is inaccessible to most of the residents of the complex because of the stairs. The bank has put a call bell outside to meet customers who can’t use the stairs. This doesn’t work very well for Ursula since she is losing her hearing and the traffic noise and wind makes it hard to hear outside. She has now heard that the bank is going to close the branch all together. This will leave most of her fellow residents without access to banking services. Most don’t have computers or smart phones. +* Monica was hired by one of the five major banks to boost their diversity hiring. Because almost all of the financial applications she needed to use were inaccessible, she feels she was set up for failure. She could not perform her job, but rather than attribute it to the inaccessible tools she was given, it was attributed to her and she was let go. + +### Financial Literacy Training +* Ruth wanted to enroll her son in a financial literacy training program before he moved out to live independently. He is reliant on captioning or sign language interpretation. She could not find any financial literacy training that offered these accessibility services. + +### Business Tools and Accessibility +* Minesha is the owner of a small business. The budgeting, payroll and other financial tools she needs to run her business are all incompatible with the screen magnification and screen reading systems she relies on since her recent vision loss. She fears that she must close her business of more than 40 years, not because it isn’t successful but because the tools she needs exclude people with disabilities. \ No newline at end of file diff --git a/src/collections/projects/en-CA/financial-inclusion-get-involved.md b/src/collections/projects/en-CA/financial-inclusion-get-involved.md new file mode 100644 index 00000000..57b6362b --- /dev/null +++ b/src/collections/projects/en-CA/financial-inclusion-get-involved.md @@ -0,0 +1,21 @@ +--- +layout: layouts/project.njk +title: Get involved in Financial Inclusion +parentTitle: Partnerships for Financial Inclusion +order: "" +subPageOrder: 1 +--- + +### Who we want to involve + +With this project, we want to involve people who are most excluded from financial systems. This includes people with disabilities, Deaf people, and people who experience other barriers when interacting with financial systems. Participants will use their lived experience to define what financial inclusion means, and help make decisions about important topics to be included for future phases of this project. + +### How to get involved + +#### Share an interesting article + +Help the project by sharing an article (research paper, news article, etc.) related to our goals on this project (above) using the [article submission web form](https://forms.office.com/r/FRJcS7yBH3) or by completing the [article submission Word document](/media/financial-inclusion-article-submission-form.docx) and emailing it back to Jonathan and jhung@ocadu.ca. + +### Research ethics clearance + +If you have any questions about the research activities or require further information, please contact Jutta Treviranus or Jonathan Hung at jhung@ocadu.ca. This activity has been reviewed and received ethics clearance through the Research Ethics Board at OCAD University under REB File Number #102453. If you have any comments or concerns, please email the Research Ethics Office through Bryan Weissenboeck at bweissenboeck@ocadu.ca diff --git a/src/collections/projects/en-CA/financial-inclusion.md b/src/collections/projects/en-CA/financial-inclusion.md index b1256b98..5ab81335 100644 --- a/src/collections/projects/en-CA/financial-inclusion.md +++ b/src/collections/projects/en-CA/financial-inclusion.md @@ -1,44 +1,94 @@ --- layout: layouts/project.njk -title: Financial Inclusion +title: Partnerships for Financial Inclusion +slug: financial-inclusion +shortName: Financial Inclusion order: 11 thumbnailImage: /media/money.png thumbnailAltText: a stack of coins with a credit card on top. description: Enabling Canadians with disabilities to engage fully in the economy by addressing barriers to financial inclusion. --- -Many Canadians with disabilities face barriers when trying to engage in financial transactions whether its paying for goods at a store, securing a loan, or dealing with a customer service agent. Many of the same Canadians may also be vulnerable to increased financial hardships due to lack of knowledge, or because their circumstances. +## About the Financial Inclusion Project -The Financial Inclusion Project is working with Canadians with disabilities to better understand the barriers and vulnerabilities Canadians face when dealing with their finances, and together create approaches that address their unique needs. +The Inclusive Design Research Centre (IDRC) at OCAD University is working on a project that aims to make financial systems more inclusive to people with disabilities (PWD) and Deaf people in Canada. -## Help contribute to this project +### What do we mean when we say "financial systems"? -Are you interested in financial inclusion? Did you come across an interesting article you would like to share with us? [Complete this form](https://forms.office.com/Pages/ResponsePage.aspx?id=0WnkBiotj0aum33wlo62146I-qVkjjBLuR-BFX21la1UREFGTVpYVDdMTUdORFlJTTMyODdENFVCTC4u) and help us make interactions with the financial sector in Canada more inclusive. +Financial systems include any systems related to money and finances. -## Acknowledgements +They include institutions like: -Funded by [Employment and Social Development Canada](https://www.canada.ca/en/employment-social-development.html) / Government of Canada. +* Banks and credit unions +* Insurance companies +* Canada Revenue Agency -{% imagePositionWithText "/media/esdc-edsc.jpg", "Employment and Social Development Canada Logo", "left", "75", "Auto", "undefined" %} +Financial systems affect your everyday interactions with money, like: +* Making payments and transferring money +* Managing your finances and planning for the future +* Managing your credit score +* Getting a loan or paying off debt +* Dealing with a tax audit +* Trying to qualify for an assistance program +* Proving you are who you say you are when you make a transaction +### What do we mean when we say "disability"? +A disability is not a medical issue or an impairment to be fixed. A disability comes up when the way something works creates a barrier for someone because of their physical, mental health, developmental, or sensory traits. These barriers prevent a person’s full and equal participation in society. +## Project goal +* Understand the barriers for people with disabilities and Deaf people in interacting with financial systems +* Understand the risks for people with disabilities and Deaf people in financial systems, and the ways they may be vulnerable to fraud and financial abuse +* Learn about things that have been done in the past that make the financial systems more inclusive +* Explore promising ways to make up-and-coming financial systems more inclusive +* Share any knowledge we gain with the broader disability and Deaf communities, through both online and in-person networks. +### Outcomes +At the end of October 2024, this project expects to: +Publish a report about financial inclusion in Canada and its barriers, vulnerabilities, and approaches for people with disabilities and Deaf people. +Outline a plan for sustaining ongoing community engagement, advocacy, and education on issues related to financial inclusion. +### Mission -{% endimagePositionWithText %} +The mission of this project is to: -{% imagePositionWithText "/media/canadawordmark-black-bil.png", "Government of Canada logo", "left", "25", "Auto", "undefined" %} +* Help the disability and Deaf communities take action to remove barriers and advocate for more inclusive financial systems +* Guide policy makers, governments, and large organizations in making more inclusive financial systems and removing current barriers +* Guide security and privacy organizations to tackle fraud, scams, and abuse faced by the disability and Deaf community +## Research ethics clearance +If you have any questions about the research activities or require further information, please contact Jutta Treviranus or Jonathan Hung at jhung@ocadu.ca. This activity has been reviewed and received ethics clearance through the Research Ethics Board at OCAD University under REB File Number #102453. If you have any comments or concerns, please email the Research Ethics Office through Bryan Weissenboeck at bweissenboeck@ocadu.ca +## Project Partners +* Alliance for Equity of Blind Canadians +* ARCH Disability Law Centre +* L’arche Canada +* Bank of Canada +* Black Deaf Canada +* Canadian Council of the Blind +* Carleton Accessibility Institute +* Council of Canadians with Disabilities +* Disability without Poverty +* Independent Living Canada +* IRIS Institute +* March of Dimes Canada +* Neil Squire Society +* Planned Lifetime Advocacy Network +* Toronto Metropolitan University +## Acknowledgements +Funded by [Employment and Social Development Canada](https://www.canada.ca/en/employment-social-development.html) / Government of Canada. +{% imagePositionWithText "/media/esdc-edsc.jpg", "Employment and Social Development Canada Logo", "left", "75", "Auto", "undefined" %} +{% endimagePositionWithText %} + +{% imagePositionWithText "/media/canadawordmark-black-bil.png", "Government of Canada logo", "left", "25", "Auto", "undefined" %} {% endimagePositionWithText %} \ No newline at end of file