Email Work Item Action for RTC

Have you ever wanted to send an RTC work item as an email? Maybe you need to send it to someone that doesn't even have an account on your Jazz server? You can now do that using this plugin.

This plugin provides a work item toolbar action for sending the work item using the local email client.

Usage

Simply click the email icon in the work item action toolbar. You'll see a popup with two options Basic and Full.

• Basic will create a minimal email body with only a few work item attributes.
• Full will create an email body also including the rest of the work item attributes.

After choosing the mode, click the Open Email Client button to open your email client (e.g. Outlook).

(Basic email example)

You can then choose who to send it to and optionally edit the text.

FAQ

• Nothing happens when I click the Open Email Client button. What's the problem?
  • A common cause is that the operating system isn't configured correctly for opening mailto links. Here are instructions for setting the local email client for Windows.

Setup

Download

You can find the latest release on the releases page of this repository.

Installation

Deploy just like any other update site:

1. Extract the com.siemens.bt.jazz.workitemeditor.rtcEmailWorkItemAction_updatesite.ini file from the zip file to the server/conf/ccm/provision_profiles directory
2. Extract the com.siemens.bt.jazz.workitemeditor.rtcEmailWorkItemAction_updatesite folder to the server/conf/ccm/sites directory
3. Restart the server

Updating an existing installation

1. Request a server reset in one of the following ways:
   • If the server is currently running, call https://server-address/ccm/admin/cmd/requestReset
   • Navigate to https://server-address/ccm/admin?internaltools=true so you can see the internal tools (on the left in the side-pane). Click on Server Reset and press the Request Server Reset button
   • If your server is down, you can delete the ccm built-on.txt file. Liberty packed with 6.0.3 puts this file in a subfolder of server/liberty/servers/clm/workarea/org.eclipse.osgi/**/ccm. The easiest way to locate the file is by using your operating system's search capabilities.
2. Delete previously deployed updatesite folder
3. Follow the file extraction steps from the section above
4. Restart the server

Contributing

Please use the Issue Tracker of this repository to report issues or suggest enhancements.

For general contribution guidelines, please refer to CONTRIBUTING.md.

Licensing

Copyright (c) Siemens AG. All rights reserved.
Licensed under the MIT License.

The email icon by Font Awesome is used under CC BY 4.0 / Changed the color to blue