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Few-Shot-Intent-Detection is a repository designed for few-shot intent detection with/without Out-of-Scope (OOS) intents. It includes popular challenging intent detection datasets and baselines. For more details of the new released OOS datasets, please check our paper.
We process data based on previous published resources, all the data are in the same format as DNNC.
Dataset | Description | #Train | #Valid | #Test | Processed Data Link |
---|---|---|---|---|---|
BANKING77 | one banking domain with 77 intents | 8622 | 1540 | 3080 | Link |
CLINC150 | 10 domains and 150 intents | 15000 | 3000 | 4500 | Link |
HWU64 | personal assistant with 64 intents and several domains | 8954 | 1076 | 1076 | Link |
SNIPS | snips voice platform with 7 intents | 13084 | 700 | 700 | Link |
ATIS | airline travel information system | 4478 | 500 | 893 | Link |
What is OOS queires:
OOD-OOS
: i.e., out-of-domain OOS. General out-of-scope queries which are not supported by the dialog systems, also called out-of-domain OOS. For instance, requesting an online NBA/TV show service in a banking system.
ID-OOS
: i.e., in-domain OOS. Out-of-scope queries which are more related to the in-scope intents, which makes the intent detection task more challenging. For instance, requesting a banking service that is not supported by the banking system.
Dataset | Description | #Train | #Valid | #Test | #OOD-OOS-Train | #OOD-OOS-Valid | #OOD-OOS-Test | #ID-OOS-Train | #ID-OOS-Valid | #ID-OOS-Test | Processed Data Link |
---|---|---|---|---|---|---|---|---|---|---|---|
CLINC150 | A dataset with general OOS-OOS queries | 15000 | 3000 | 4500 | 100 | 100 | 1000 | - | - | - | Link |
CLINC-Single-Domain-OOS | Two domains with both general OOS-OOS queries and ID-OOS queries | 500 | 500 | 500 | - | 200 | 1000 | - | 400 | 350 | Link |
BANKING77-OOS | One banking domain with both general OOS-OOS queries and ID-OOS queries | 5905 | 1506 | 2000 | - | 200 | 1000 | 2062 | 530 | 1080 | Link |
Data structure:
Datasets/
├── BANKING77
│ ├── train
│ ├── train_10
│ ├── train_5
│ ├── valid
│ └── test
├── CLINC150
│ ├── train
│ ├── train_10
│ ├── train_5
│ ├── valid
│ ├── test
│ ├── oos
│ ├──train
│ ├──valid
│ └──test
├── HWU64
│ ├── train
│ ├── train_10
│ ├── train_5
│ ├── valid
│ └── test
├── SNIPS
│ ├── train
│ ├── valid
│ └── test
├── ATIS
│ ├── train
│ ├── valid
│ └── test
├── BANKING77-OOS
│ ├── train
│ ├── valid
│ ├── test
│ ├── id-oos
│ │ ├──train
│ │ ├──valid
│ │ └──test
│ ├── ood-oos
│ ├──valid
│ └──test
├── CLINC-Single-Domain-OOS
│ ├── banking
│ │ ├── train
│ │ ├── valid
│ │ ├── test
│ │ ├── id-oos
│ │ │ ├──valid
│ │ │ └──test
│ │ ├── ood-oos
│ │ ├──valid
│ │ └──test
│ ├── credit_cards
│ │ ├── train
│ │ ├── valid
│ │ ├── test
│ │ ├── id-oos
│ │ │ ├──valid
│ │ │ └──test
│ │ ├── ood-oos
│ │ ├──valid
└── └── └──test
Briefly describe the BANKING77-OOS dataset.
- A dataset with a single banking domain, includes both general Out-of-Scope (OOD-OOS) queries and In-Domain but Out-of-Scope (ID-OOS) queries, where ID-OOS queries are semantically similar intents/queries with in-scope intents. BANKING77 originally includes 77 intents. BANKING77-OOS includes 50 in-scope intents in this dataset, and the ID-OOS queries are built up based on 27 held-out semantically similar in-scope intents.
Briefly describe the CLINC-Single-Domain-OOS dataset.
- A dataset with two separate domains, i.e., the "Banking'' domain and the "Credit cards'' domain with both general Out-of-Scope (OOD-OOS) queries and In-Domain but Out-of-Scope (ID-OOS) queries, where ID-OOS queries are semantically similar intents/queries with in-scope intents. Each domain in CLINC150 originally includes 15 intents. Each domain in the new dataset includes ten in-scope intents in this dataset, and the ID-OOS queries are built up based on five held-out semantically similar in-scope intents.
Both datasets can be used to conduct intent detection with and without OOD-OOS and ID-OOS queries
You can easily load the processed data:
class IntentExample:
def __init__(self, text, label, do_lower_case):
self.original_text = text
self.text = text
self.label = label
if do_lower_case:
self.text = self.text.lower()
def load_intent_examples(file_path, do_lower_case=True):
examples = []
with open('{}/seq.in'.format(file_path), 'r', encoding="utf-8") as f_text, open('{}/label'.format(file_path), 'r', encoding="utf-8") as f_label:
for text, label in zip(f_text, f_label):
e = IntentExample(text.strip(), label.strip(), do_lower_case)
examples.append(e)
return examples
More details can check code for load data and do random sampling for few-shot learning.
Download pre-trained RoBERTa NLI checkpoint:
wget https://storage.googleapis.com/sfr-dnnc-few-shot-intent/roberta_nli.zip
Access to public code: Link
Download pre-trained checkpoint:
wget https://github.com/connorbrinton/polyai-models/releases/download/v1.0/model.tar.gz
Access to public code:
wget https://github.com/connorbrinton/polyai-models/archive/refs/tags/v1.0.zip
Download pre-trained checkpoints:
Step-1: install AWS CL2: e.g., install MacOS PKG
Step-2:
aws s3 cp s3://dialoglue/ --no-sign-request `Your_folder_name` --recursive
Then the checkpoints are downloaded into Your_folder_name
5-shot learning
Model | BANKING77 | CLICN150 | HWU64 |
---|---|---|---|
RoBERTa+Classifier (EMNLP 2020) | 74.04 | 87.99 | 75.56 |
USE (ACL 2020 NLP4ConvAI) | 76.29 | 87.82 | 77.79 |
CONVERT (ACL 2020 NLP4ConvAI) | 75.32 | 89.22 | 76.95 |
USE+CONVERT (ACL 2020 NLP4ConvAI) | 77.75 | 90.49 | 80.01 |
CONVBERT+MLM+Example+Observers (NAACL 2021) | - | - | - |
DNNC (EMNLP 2020) | 80.40 | 91.02 | 80.46 |
CPFT (EMNLP 2021) | 80.86 | 92.34 | 82.03 |
ICDA (EACL 2023) | 84.01 | 92.62 | 82.45 |
10-shot learning
Model | BANKING77 | CLICN150 | HWU64 |
---|---|---|---|
RoBERTa+Classifier (EMNLP 2020) | 84.27 | 91.55 | 82.90 |
USE (ACL 2020 NLP4ConvAI) | 84.23 | 90.85 | 83.75 |
CONVERT(ACL 2020 NLP4ConvAI) | 83.32 | 92.62 | 82.65 |
USE+CONVERT (ACL 2020 NLP4ConvAI) | 85.19 | 93.26 | 85.83 |
CONVBERT (ArXiv 2020) | 83.63 | 92.10 | 83.77 |
CONVBERT+MLM (ArXiv 2020) | 83.99 | 92.75 | 84.52 |
CONVBERT+MLM+Example+Observers (NAACL 2021) | 85.95 | 93.97 | 86.28 |
DNNC (EMNLP 2020) | 86.71 | 93.76 | 84.72 |
CPFT (EMNLP 2021) | 87.20 | 94.18 | 87.13 |
ICDA (EACL 2023) | 89.79 | 94.84 | 87.41 |
Note:
the 5-shot learning results of RoBERTa+Classifier, DNNC and CPFT, and the 10-shot learning results of all the models are reported by the paper authors.
Please cite our paper if you use above resources in your work:
@article{zhang2020discriminative,
title={Discriminative nearest neighbor few-shot intent detection by transferring natural language inference},
author={Zhang, Jian-Guo and Hashimoto, Kazuma and Liu, Wenhao and Wu, Chien-Sheng and Wan, Yao and Yu, Philip S and Socher, Richard and Xiong, Caiming},
journal={EMNLP},
pages={5064--5082},
year={2020}
}
@article{zhang2021few,
title={Few-Shot Intent Detection via Contrastive Pre-Training and Fine-Tuning},
author={Zhang, Jianguo and Bui, Trung and Yoon, Seunghyun and Chen, Xiang and Liu, Zhiwei and Xia, Congying and Tran, Quan Hung and Chang, Walter and Yu, Philip},
journal={EMNLP},
year={2021}
}
@article{zhang2022pretrained,
title={Are Pretrained Transformers Robust in Intent Classification? A Missing Ingredient in Evaluation of Out-of-Scope Intent Detection},
author={Zhang, Jian-Guo and Hashimoto, Kazuma and Wan, Yao and Liu, Zhiwei and Liu, Ye and Xiong, Caiming and Yu, Philip S},
journal={The 4th Workshop on NLP for Conversational AI, ACL 2022},
year={2022}
}