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OpenVBX Plugin Recording

A Plugin for OpenVBX that adds Recording features.

Requirements

Tested for use with OpenVBX 1.2.14 It should also work with version 1.2.13. If you find any issues please open a [support request] 1.

Installation

Download the plugin and extract to /plugins

Usage

Once installed, New applets will appear on the sidebar when you create flows. You will also see a new page appear on the sidebar.

Applets

Dial Record

This works exactly the same way as the standard Dial applet with a few additional features:

  • You have the option of telling the caller something before the dial happens. This is useful for "call may be recorded" messages.
  • You can record the dial as it is ringing or when it is answered. It is recommended that you wait until the call is answered.

Pages

####Recorded Calls

This page allows you to listen to calls that were recorded.

There are several things to be aware of when using this page:

  • Accounts with large numbers of recordings may take a while to completely load the page. This is due to the limitations of the Twilio API.
  • Any new recordings will show up within 5 minutes of the call completing.
  • Outbound call recordings do not currently display unless the flow they are sent to uses one of the dial applets to complete another call.

Future Development

Watch the [develop branch] 3 if you are interested in testing new features. If you really can't wait for a develop build, check the feature branches for alpha versions. These are not guaranteed to work properly.

Planned Features

  • Allow deletion of a recorded call.
  • Allow customization of wisper when using the Dial Record Applet.

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A Plugin for OpenVBX that adds Recording features.

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