Stopped functioning today?

[MrNickIE]

Hello,

Thanks for this plugin. I have been using for years.

Today, it stopped working, but appears to still be logged into our thermia online account. This is soon after a HA upgrade to latest version. Any ideas?

I have removed the working integration, that had a device with everything unavailable. I have reinstalled the HACS addin again, and rebooted and now it is simply not detecting any device at all.

[MrNickIE]

Just as some additional information, the logs look ok?

2024-11-27 18:07:09.632 DEBUG (MainThread) [custom_components.thermia] Finished fetching thermia data in 0.001 seconds (success: True)

[ReconOperator]

There was some maintenance done today by Thermia so this might be the reason @klejejs ?

[MrNickIE]

Oh my, I do pick my days :)

[flexi80]

I've had issues over the last few days where is seems like the integration freezes, or at least the operational status, a restart of the integration quickly fixes this.

[ReconOperator]

But i check my installation in HA and the logs.

2024-11-27 19:11:49.486 ERROR (SyncWorker_15) [ThermiaOnlineAPI.api.ThermiaAPI] Error getting device by id: 1528732
2024-11-27 19:12:00.435 ERROR (SyncWorker_25) [ThermiaOnlineAPI.api.ThermiaAPI] Error getting device by id: 1528732
2024-11-27 19:12:11.456 ERROR (SyncWorker_21) [ThermiaOnlineAPI.api.ThermiaAPI] Error getting device by id: 1528732
2024-11-27 19:12:22.469 ERROR (SyncWorker_47) [ThermiaOnlineAPI.api.ThermiaAPI] Error getting device by id: 1528732

I did a reload of the integration after i saw that and now it is unavailable

I had now issue before Thermia did something on their side

[MrNickIE]

The restart or full reboot isnt fixing it this time. I am willing to bet it is the thermia side.

[klejejs]

Yeah, by the sound of it, it seems Thermia server-related, and, unfortunately there is nothing we can do about it 😞.

[klejejs]

No, I did not and, I had missed this.
I just released a new version 5.2.0 that should fix the issue. In case the issue still persists for you or you find another problem, please let me know.

[MrNickIE]

I wish I was a coder :)

Thanks for fixing whatever you fixed! I will try to force an update now, though I am not sure how to do that :)

[MrNickIE]

FYI, all appears to be back working, will report back if I find anything odd!

[klejejs]

@MrNickIE There is an "Update information" option in top right menu of the integration in HACS, after you click that, HA should tell you there is a new version available.

[ReconOperator]

Everything seems to work again. Big Thanks @klejejs 👍♥️

[robertmosen]

Can confirm that update is working.