You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
SupportCompanion versions tested: 1.4.0.80830, 1.3.0.80829, 1.2.0.80809
macOS Versions tested: 14.3 (I'm updating this computer to 14.7 to check if it's the OS version)
When I run SupportCompanion from the GUI it crashes with no error message.
When I run SupportCompanion from command line, I get the below:
Unhandled exception. Unhandled exception. System.Exception: Unable to load dynamic library: /Applications/Utilities/SupportCompanion.app/Contents/MonoBundle/logger.dylib
at SupportCompanion.Helpers.Logger..ctor()
at SupportCompanion.Services.LoggerService.Log(String category, String message, Int32 severity)
at SupportCompanion.Helpers.UpdateNotifications.CheckAndSendMunkiAppUpdateNotification()
at SupportCompanion.Helpers.UpdateNotifications.AppUpdateNotificationCallback(Object state)
at System.Threading.Tasks.Task.<>c.<ThrowAsync>b__128_1(Object state)
at System.Threading.ThreadPoolWorkQueue.DispatchItemWithAutoreleasePool(Object workItem, Thread currentThread)
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
at System.Threading.Thread.StartCallback()System.Exception: Unable to load dynamic library: /Applications/Utilities/SupportCompanion.app/Contents/MonoBundle/logger.dylib
at SupportCompanion.Helpers.Logger..ctor()
at SupportCompa
nion.Services.LoggerService.Log(String category, String message, Int32 severity)
at SupportCompanion.Helpers.UpdateNotifications.CheckAndSendSoftwareUpdateNotification()
at SupportCompanion.Helpers.UpdateNotifications.SoftwareUpdateNotificationCallback(Object state)
at System.Threading.Tasks.Task.<>c.<ThrowAsync>b__128_1(Object state)
at System.Threading.ThreadPoolWorkQueue.DispatchItemWithAutoreleasePool(Object workItem, Thread currentThread)
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
at System.Threading.Thread.StartCallback()
SupportCompanion versions tested: 1.4.0.80830, 1.3.0.80829, 1.2.0.80809
macOS Versions tested: 14.3 (I'm updating this computer to 14.7 to check if it's the OS version)
When I run SupportCompanion from the GUI it crashes with no error message.
When I run SupportCompanion from command line, I get the below:
logger.dylib does exist:
The text was updated successfully, but these errors were encountered: