Features

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Tobias Almén edited this page Jan 8, 2025 · 4 revisions

Support Companion offers the following features for macOS administrators and end-users:

Actions

Perform various actions, such as:

Change Password.
Kill Intune MDM Agent.
Gather logs.
Reboot the system.

Information Displays

System Information

macOS version, model, serial number, and last boot time.

Battery

Battery cycle count and health status.

Disk

Disk space, FileVault status, and other disk-related details.

Integration with Munki and Intune

Displays Munki catalogs based on local device manifests.
Shows Intune patching progress and pending updates.

Applications

Displays installed applications and their versions.
Tracks the progress of application patching (Munki and Intune).

Customizations

Custom Cards: Add custom cards to the Home view or as its own view.
Self Service: Shows all MDM-configured actions for users to access via the UI.
Desktop Info: Displays device and system information directly on the desktop.
Markdown view: Add a custom view based on a Markdown file to the menu.

Web Integration

Company Portal: Displays a web view for Microsoft Intune’s Company Portal.
Knowledge Base: Includes a web view for your organization's KB.

CLI

Run actions, get device info and display current Support Companion status from the terminal.

Admin elevation

Let standard users elevate to admin for a set time duration.
Require the user to enter a reason for the elevation and either save it to disk or send to a webhook.