Update lead_product_manager.md (#940)

Updated to reflect latest changes to JD

roles/lead_product_manager.md

@@ -14,26 +14,80 @@ Lead Product Managers:
 - are effective leaders and decision makers
 - are expert practitioners of product management practices, principles and approaches
 - provide strategic direction within the community of practice, coaching and mentoring others
-- display the Lead Product Manager DDaT competencies and SFIA Level 5 Behaviours
+- display the Lead Product Manager DDaT competencies and SFIA Level 5 skills and behaviours
 
 
 ## Practice
 
 Applies the following practices as Lead Product Manager, within engagements:
 
-- identifies value for users, services and organisations using research and analysis outcomes
-- prioritises work that delivers increments of value to users
-- makes sure engagements have measurable outcomes
-- negotiates product governance by guiding the definitions of ready and done, and developing success criteria
-- foresees and troubleshoots issues, using appropriate methods to identify and manage issues and risks
-- works with senior stakeholders, confidently challenging assumptions and stewarding teams to ensure successful outcomes at programme level
-- understands the roles of related disciplines, influences team operations, anticipating issues, and initiating collaboration and continuous improvement
-- works with the delivery manager to track progress and show our work to clients and colleagues
-- advocates product thinking at senior stakeholder level to instil a product management discipline, making recommendations
-- applies the agile mindset and coaches teams to enable best practice and realisation of value
-- enables teams to be effective by fostering a culture that supports psychological safety
+Agile working
+- coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project
+- think of new and innovative ways of working to achieve the right outcomes
+- act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team
+
+Consultancy
+- provide advice and recommendations to stakeholders based on your significant specialist knowledge and experience
+- lead on the development of guidance and inform how the organisation can use business analysis services more effectively
+
+Financial ownership
+- understand the marketplace
+- realise the benefit of a product and persuade others that it's the right one to use
+- lead on integration of a product with other services
+- ensure that products get used
+- realise benefits by linking work in progress back to the business case
+- lead on building business cases based on user needs
+
+Government Digital and Data perspective
+- show knowledge of the wider digital economy and advances in technology
+- understand Agile working at an organisational level
+- create the environment for success
+- initiate and support working with other roles and groups in Government Digital and Data
+
+Life cycle perspective
+- successfully lead teams through the full product life cycle
+- identify which tools and techniques should be used at each stage
+- develop sustainable support models
+- identify and deal with potential risks across or between all stages of the product life cycle
+- coach others
+- contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle
+
+Operational management
+- keep abreast of industry best practice and can cascade ways of working
+- make operations efficient
+- act as the escalation point for major operational issues and champion operational management across the community
+- work closely with leaders of operational delivery teams in Government Digital and Data
+
+Problem management
+- anticipate problems and defend against them at the right time
+- understand how the problem fits into the larger picture
+- articulate the problem and help others to do so
+- build problem-solving capabilities in others
+
+Product ownership
+- lead the definition and creation of approaches
+- coach others
+- implement new ways of working
+- show an awareness of what other sectors are doing
+- understand what is most important and applicable
+
+Strategic ownership
+- develop a long-term vision and objectives
+- take a discerning and disciplined approach to focusing on what is important and most relevant
+- set direction for and actively develop the capability of others
+
+User focus
+- set direction on which tools or methods to use
+- demonstrate expert experience in meeting the needs of users across a variety of channels (Eg. Assisted digital support)
+- bring insight and expertise into how user needs have changed over time to ensure they're met by the business
+- lead on and set the direction of strategic thinking to provide the best service for the end user
+
+Working within constraints
+- influence, challenge and coach
+- anticipate how constraints might change and know where to challenge or remove constraints
 
 ## Community of Practice (CoP)
+
 Engages and participates within the Made Tech and client communities of practice to:
 
 - build an inclusive and supportive culture
@@ -42,25 +96,29 @@ Engages and participates within the Made Tech and client communities of practice
 - mentor and coach others within the community, acting as a thought leader, to support their development and practice
 - advance product-led thinking internally and externally
 
-## Sales
-Collaborates with Principle Product Managers to:
+## Commercial Awareness
+
+Collaborates with Principal Product Managers to:
 - make sure that engagements are effective, efficient and profitable
 - identify avenues of potential work, highlighting opportunities
 
 ## Key measures
+
 - Delivery of good public services for users with clients, shown through relevant measures, for example. data, metrics, KPIs or the passing of service standards
 - Personal performance aligned with DDaT and SFIA grade, evidenced through peer feedback
 
 ## Competencies
-Lead Product Managers display [Made Tech’s values](https://github.com/madetech/handbook/blob/main/company/about.md), relevant [DDaT capabilities](https://www.gov.uk/guidance/product-manager#lead-product-manager) and [SFIA (Level 5)](https://sfia-online.org/en/sfia-8/responsibilities/level-5) behaviours.
+
+Lead Product Managers display [Made Tech’s values](https://github.com/madetech/handbook/blob/main/company/about.md), relevant [DDaT capabilities](https://www.gov.uk/guidance/product-manager#lead-product-manager) and [SFIA (Level 5)](https://sfia-online.org/en/sfia-8/responsibilities/level-5) skills and behaviours.
 
 ## Work perks and benefits
 
 Take a look at the Benefits & Perks section of the [Made Tech Handbook](https://github.com/madetech/handbook) to see what we can offer you. 
 
 ## Salary and location
 
-We mainly work remotely but you may need to visit clients or go to the office occasionally. We have offices in London, Bristol, Manchester, and Swansea. 
+We work in a hybrid manner with on-site requirements for in-person presence when considered most beneficial for the activity (team meetings, workshops, onboarding for example).  You may also need to visit clients where on-site requirements are necessary and/or beneficial. We have offices in London, Bristol, Manchester, and Swansea. 
+
 The salary for this role is location dependant:
 * UK: £59,500 - £85,000
 * London & South East: £62,475 - £89,250