diff --git a/roles/lead_product_manager.md b/roles/lead_product_manager.md index 8087259d..5f073b41 100644 --- a/roles/lead_product_manager.md +++ b/roles/lead_product_manager.md @@ -14,26 +14,80 @@ Lead Product Managers: - are effective leaders and decision makers - are expert practitioners of product management practices, principles and approaches - provide strategic direction within the community of practice, coaching and mentoring others -- display the Lead Product Manager DDaT competencies and SFIA Level 5 Behaviours +- display the Lead Product Manager DDaT competencies and SFIA Level 5 skills and behaviours ## Practice Applies the following practices as Lead Product Manager, within engagements: -- identifies value for users, services and organisations using research and analysis outcomes -- prioritises work that delivers increments of value to users -- makes sure engagements have measurable outcomes -- negotiates product governance by guiding the definitions of ready and done, and developing success criteria -- foresees and troubleshoots issues, using appropriate methods to identify and manage issues and risks -- works with senior stakeholders, confidently challenging assumptions and stewarding teams to ensure successful outcomes at programme level -- understands the roles of related disciplines, influences team operations, anticipating issues, and initiating collaboration and continuous improvement -- works with the delivery manager to track progress and show our work to clients and colleagues -- advocates product thinking at senior stakeholder level to instil a product management discipline, making recommendations -- applies the agile mindset and coaches teams to enable best practice and realisation of value -- enables teams to be effective by fostering a culture that supports psychological safety +Agile working +- coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project +- think of new and innovative ways of working to achieve the right outcomes +- act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team + +Consultancy +- provide advice and recommendations to stakeholders based on your significant specialist knowledge and experience +- lead on the development of guidance and inform how the organisation can use business analysis services more effectively + +Financial ownership +- understand the marketplace +- realise the benefit of a product and persuade others that it's the right one to use +- lead on integration of a product with other services +- ensure that products get used +- realise benefits by linking work in progress back to the business case +- lead on building business cases based on user needs + +Government Digital and Data perspective +- show knowledge of the wider digital economy and advances in technology +- understand Agile working at an organisational level +- create the environment for success +- initiate and support working with other roles and groups in Government Digital and Data + +Life cycle perspective +- successfully lead teams through the full product life cycle +- identify which tools and techniques should be used at each stage +- develop sustainable support models +- identify and deal with potential risks across or between all stages of the product life cycle +- coach others +- contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle + +Operational management +- keep abreast of industry best practice and can cascade ways of working +- make operations efficient +- act as the escalation point for major operational issues and champion operational management across the community +- work closely with leaders of operational delivery teams in Government Digital and Data + +Problem management +- anticipate problems and defend against them at the right time +- understand how the problem fits into the larger picture +- articulate the problem and help others to do so +- build problem-solving capabilities in others + +Product ownership +- lead the definition and creation of approaches +- coach others +- implement new ways of working +- show an awareness of what other sectors are doing +- understand what is most important and applicable + +Strategic ownership +- develop a long-term vision and objectives +- take a discerning and disciplined approach to focusing on what is important and most relevant +- set direction for and actively develop the capability of others + +User focus +- set direction on which tools or methods to use +- demonstrate expert experience in meeting the needs of users across a variety of channels (Eg. Assisted digital support) +- bring insight and expertise into how user needs have changed over time to ensure they're met by the business +- lead on and set the direction of strategic thinking to provide the best service for the end user + +Working within constraints +- influence, challenge and coach +- anticipate how constraints might change and know where to challenge or remove constraints ## Community of Practice (CoP) + Engages and participates within the Made Tech and client communities of practice to: - build an inclusive and supportive culture @@ -42,17 +96,20 @@ Engages and participates within the Made Tech and client communities of practice - mentor and coach others within the community, acting as a thought leader, to support their development and practice - advance product-led thinking internally and externally -## Sales -Collaborates with Principle Product Managers to: +## Commercial Awareness + +Collaborates with Principal Product Managers to: - make sure that engagements are effective, efficient and profitable - identify avenues of potential work, highlighting opportunities ## Key measures + - Delivery of good public services for users with clients, shown through relevant measures, for example. data, metrics, KPIs or the passing of service standards - Personal performance aligned with DDaT and SFIA grade, evidenced through peer feedback ## Competencies -Lead Product Managers display [Made Tech’s values](https://github.com/madetech/handbook/blob/main/company/about.md), relevant [DDaT capabilities](https://www.gov.uk/guidance/product-manager#lead-product-manager) and [SFIA (Level 5)](https://sfia-online.org/en/sfia-8/responsibilities/level-5) behaviours. + +Lead Product Managers display [Made Tech’s values](https://github.com/madetech/handbook/blob/main/company/about.md), relevant [DDaT capabilities](https://www.gov.uk/guidance/product-manager#lead-product-manager) and [SFIA (Level 5)](https://sfia-online.org/en/sfia-8/responsibilities/level-5) skills and behaviours. ## Work perks and benefits @@ -60,7 +117,8 @@ Take a look at the Benefits & Perks section of the [Made Tech Handbook](https:// ## Salary and location -We mainly work remotely but you may need to visit clients or go to the office occasionally. We have offices in London, Bristol, Manchester, and Swansea. +We work in a hybrid manner with on-site requirements for in-person presence when considered most beneficial for the activity (team meetings, workshops, onboarding for example). You may also need to visit clients where on-site requirements are necessary and/or beneficial. We have offices in London, Bristol, Manchester, and Swansea. + The salary for this role is location dependant: * UK: £59,500 - £85,000 * London & South East: £62,475 - £89,250