Clarification on Playbooks in Mattermost v10 (#7462)

* Update mattermost-v10-changelog.md Add forum link to playbooks upgrade note * Update repeatable-processes.rst Add forum link for playbooks v2 note * Update important-upgrade-notes.rst Add forum link for playbooks v2 note * Update source/about/mattermost-v10-changelog.md * Update source/guides/repeatable-processes.rst --------- Co-authored-by: Carrie Warner (Mattermost) <74422101+cwarnermm@users.noreply.github.com>
mattermost · Oct 9, 2024 · 17403d2 · 17403d2
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diff --git a/source/about/mattermost-v10-changelog.md b/source/about/mattermost-v10-changelog.md
@@ -15,7 +15,7 @@ Support for Mattermost Server v9.5 [Extended Support Release](https://docs.matte
 ### Important Upgrade Notes
  - We no longer support new installations using MySQL starting in v10. All new customers and/or deployments will only be supported with the minimum supported version of the PostgreSQL database. End of support for MySQL is targeted for Mattermost v11.
  - Apps Framework is deprecated for new installs. Please extend Mattermost using webhooks, slash commands, OAuth2 apps, and plugins.
- - Mattermost v10 introduces Playbooks v2 for all Enterprise licensed customers. New Playbooks features will only be added to Playbooks v2 moving forward; however, Team Edition and Professional instances may continue to use Playbooks v1 as-is which will be maintained and supported until May 2025.
+ - Mattermost v10 introduces Playbooks v2 for all Enterprise licensed customers. Professional SKU customers may continue to use Playbooks v1 uninterrupted which will be maintained and supported until September 2025, followed by an appropriate grandfathering strategy. More detailed information and the discussion are available on the [Mattermost discussion forum](https://forum.mattermost.com/t/clarification-on-playbooks-in-mattermost-v10/20563).
  - Renamed ``Channel Moderation`` to ``Advanced Access Control`` in the channel management section in the **System Console**.
  - Renamed announcement banner feature to “system-wide notifications”.
  - Renamed “Collapsed Reply Threads” to “Threaded Discussions” in the System Console.

diff --git a/source/guides/repeatable-processes.rst b/source/guides/repeatable-processes.rst
@@ -6,7 +6,7 @@ Build repeatable processes
 
 .. important::
 
-  Mattermost v10 introduces Playbooks v2 for all Enterprise licensed customers. New Playbooks features will only be added to Playbooks v2 moving forward; however, Team Edition and Professional instances may continue to use Playbooks v1 as-is which will be maintained and supported until May 2025.
+  Mattermost v10 introduces Playbooks v2 for all Enterprise licensed customers. Professional SKU customers may continue to use Playbooks v1 uninterrupted which will be maintained and supported until September 2025, followed by an appropriate grandfathering strategy. More detailed information and the discussion are available on the `Mattermost discussion forum <https://forum.mattermost.com/t/clarification-on-playbooks-in-mattermost-v10/20563>`_.
 
 Use collaborative playbooks in Mattermost to provide structure, monitoring and automation for repeatable, team-based processes integrated with the Mattermost platform. Playbooks are :doc:`configurable checklists </repeatable-processes/work-with-tasks>` for teams to achieve :doc:`specific and predictable outcomes </repeatable-processes/metrics-and-goals>`, such as incident response, software release management, and logistical operations.
 
@@ -50,4 +50,4 @@ This end user documentation is for anyone who wants guidance on building repeata
 * :doc:`Work with notifications and updates </repeatable-processes/notifications-and-updates>` - Keep track of all your active runs and tasks.
 * :doc:`Work with metrics and goals </repeatable-processes/metrics-and-goals>` - Unlock insights about the performance of collaborative workflows across organizations with workflow dashboards.
 * :doc:`Share and collaborate </repeatable-processes/share-and-collaborate>` - Reuse and share collaborative playbooks with your organization.
-* :doc:`Interact with collaborative playbooks </repeatable-processes/interact-with-playbooks>` - Interact with collaborative playbooks using slash commands and the REST API. 
+* :doc:`Interact with collaborative playbooks </repeatable-processes/interact-with-playbooks>` - Interact with collaborative playbooks using slash commands and the REST API. 
diff --git a/source/upgrade/important-upgrade-notes.rst b/source/upgrade/important-upgrade-notes.rst
@@ -22,8 +22,9 @@ Important Upgrade Notes
 |                                                    +------------------------------------------------------------------------------------------------------------------------------------------------------------------+
 |                                                    | Apps Framework is deprecated for new installs. Please extend Mattermost using webhooks, slash commands, OAuth2 apps, and plugins.                                |
 |                                                    +------------------------------------------------------------------------------------------------------------------------------------------------------------------+
-|                                                    | Mattermost v10 introduces Playbooks v2 for all Enterprise licensed customers. New Playbooks features will only be added to Playbooks v2 moving forward;          |
-|                                                    | however, Team Edition and Professional instances may continue to use Playbooks v1 as-is which will be maintained and supported until May 2025.                   |
+|                                                    | Mattermost v10 introduces Playbooks v2 for all Enterprise licensed customers. Professional SKU customers may continue to use Playbooks v1 uninterrupted which    |
+|                                                    | will be maintained and supported until September 2025, followed by an appropriate grandfathering strategy. More detailed information and the discussion are      |
+|                                                    | available on our `forums here <https://forum.mattermost.com/t/clarification-on-playbooks-in-mattermost-v10/20563>`_.                                             |
 |                                                    +------------------------------------------------------------------------------------------------------------------------------------------------------------------+
 |                                                    | Renamed ``Channel Moderation`` to ``Advanced Access Control`` in the channel management section in the **System Console**.                                       |
 |                                                    +------------------------------------------------------------------------------------------------------------------------------------------------------------------+