#Salesforce Case Helper for BV This userscript adds various improvements to the Salesforce case view for Bazaarvoice Support
######TO INSTALL PLEASE READ THE INSTALL INSTRUCTIONS BELOW!
###Recently Added:
- Inline comment & description images!
- Signature and SoftServe button added to new case comment page
- Script runs only on Support Team Case types
- Script runs on new comment pages for comment container fix
###Improvements include:
- Information bar displays on top of screen
- Floating WorkIt! Time Tracking
- New Business Days Open added to the Info Bar -- works globally
- Fixed broken comments container issue for long links
- Improved readability and highlighting of important fields
- JIRA button
- Updated title for more information while not in tab
###To install: ######ATTENTION - Before you install disable the previous greasemonkey/tampermonkey script from your browser.
Download the script- Clone this repo using git or download the repo in a zip using this link
You'll also need to have Tampermonkey installed to Chrome and Greasemonkey installed to Firefox.
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Open salesforce_case_helper.tamper.js and salesforce_case_helper.user.js in a text editor of your choice and modify the userSignature variable to match your signature.
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Make sure you have Greasemonkey (Firefox) or Tampermonkey (Chrome) installed to your browser of choice.
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If using Chrome, drag salesforce_case_helper.tamper.js from the file browser into Chrome.
If you have issues installing - Go to Chrome's extensions page, enable the "Allow access to file URLs" checkbox at the Tampermonkey item.
If using Firefox, simply drag salesforce_case_helper.user.js from the file browser into Firefox.
