by ExecutiveGrowth Summaries, summarizing Stephen R. Covey
- Principles are the compass that show what actions move us toward our goals; paradigms show us the landscape we must cross; habits serve as the tools to traverse that space.
- Principles are the qualities of human character that have been lauded throughout history because they consistently prove effective.
- A paradigm forms the basis of how we see the world.
- Habits are the tools of your principles and enable you to act upon your paradigms.
- The Principle of Ownership says we have the capability to take control of our lives. In life, we either act or are acted upon.
- When maintaining ownership of our lives becomes a principle, we are forced to admit that we let ourselves go and we stopped trying. But it also gives us ownership over the successes of our lives.
- This paradigm shift paves the way for the first habit of Be Proactive.
- The Principle of Direction says that living an undirected life is untenable, and with the Principle of Ownership it argues for self-directed proactivity.
- The second habit is Begin with the End in Mind, so that our actions fit into the blueprint of our lives.
- As we adopt the habits, we grow through the Maturity Continuum, with the three stages of dependence, independence, and interdependence.
- The concept of Centeredness says that what we value most will determine other aspects of our lives – such as our self-esteem, relationships, and consistency.
- One of the biggest mistakes we all make is choosing entities rather than principles as our centers.
- If the center of our existence is the well being of an entity, then our state of mind becomes susceptible to everything that those entities are susceptible to.
- If we place immutable principles at our center, we remain steadfast in the face of whatever bad events may transpire to those entities.
- We all have roles, and the well-principled core informs us how to best fulfill those roles. By identifying our roles, we identify our long-term goals for our relationships.
- The Principle of Individual Progress says that individuals should become more capable over time rather than less capable.
- Living builds experience in every moment, and through experience we grow. Furthermore, it is through mindful experience that we grow toward a specific end.
- The third habit is First Things First, where the first things are whatever maximize production and increase production capability (called P/PC).
- To put first things first means to engage with activities that increase our production capability.
- We each have a Circle of Concern, within which is a Circle of Influence which contains those things that we can have an immediate effect on.
- When we spend time in the Circle of Concern, the Circle of Influence contracts as we lose out on opportunities to work within it.
- In a Time Management Matrix, we want to spend as much time in Quadrant 2 (Important & Not Urgent) since it boosts our production capability.
- To shrink Q1 (Important & Urgent) activities, eliminate Q3 and Q4 activities and substitute them with Q2 actions. Over time, Q2 actions will increase our PC, resulting in less Q1.
- Two overlooked outcomes in addition to the normal win/lose breakdown:
- Win: The concern is winning, and the outcome for the other party doesn't matter.
- Win/Win or No Deal: Both parties commit to a Win/Win, and if none can be found then there are no hard feelings.
- The Principle of Abundance embraces an Abundance Mentality, which says there is more than enough for everyone.
- The Scarcity Mentality in business often gives rise to Win/Lose paradigms.
- The relationship between two parties improves when they find a Win/Win solution.
- If you are attempting to find a Win/Win solution but the other party does not trust you, then you must build character with them.
- Character means proving yourself by your actions repeatedly. The consistency of acting on our principles shows others that our actions will always be chosen according to those principles.
- The Emotional Bank Account (EBA) models building trust through character. It says that:
- We have a joint account with whomever we have a relationship with, and its currency is trust.
- Our actions are either deposits or withdrawals.
- Building the EPA is critical because strong relationships yield better opportunities for both parties, and enable Win/Win outcomes.
- A Win/Win or No Deal outcome preserves the relationship in the event that a solution cannot be found.
- If you can tolerate a Lose/Win outcome, then you can preserve the relationship and may thereby achieve a much larger win down the road.
- The fifth habit Seek First to Understand, then to Be Understood says that by listening and gathering information, we can proceed more effectively.
- By seeking first to be understood, you often come away from interactions with no new information.
- The Principle of Effective Communication maintains that it is better if our interactions yield growth.
- When your primary goal is to be heard, you are acting like you are struggling and you need to be validated and recognized.
- Listening supplies Psychological Air, which allows each party to share openly and feel heard, accepted, and understood. The resulting free flow of ideas can be exceptionally powerful.
- Empathetic Listening is listening where we seek first to understand the other person's paradigms and principles.
- Empathetic listening makes a large deposit in the EBA by showing other people that we value our common humanity more than we care about forcing our beliefs upon them.
- Our psychological needs require maintenance in four areas: physical, spiritual, mental, and social.
- The Principle of Team Execution says that we need each other to thrive, and helps meet our social need.
- Along the Maturity Continuum of dependence, independence, and interdependence, our ideal state is on the border between independence and interdependence.
- The sixth habit, Synergy, happens when the team produces more than the sum of its parts and the production of ideas depends on the participation of each team member.
- Only when a high state of trust exists, and the Emotional Bank Accounts are rich, does synergy become possible.
- Unlike an ordinary team, each member of a synergistic group seeks the Win/Win outcome.
- Negative Synergy is when a group becomes so toxic that each member attempts to fail the project. In the end there may be no deal, but the EBA is now empty.
- Because negative synergy can be as powerful as synergy, it's crucial to approach team interaction with Win/Win or No Deal.
- The Principle of Greater Attainment says that our lives should reflect an Upward Spiral that comprises of learning, committing, and doing.
- The final habit Sharpening the Saw means that each day we take time to focus on obtaining a Daily Private Victory.
- This victory is won by engaging with the three independent dimensions of our lives: the mental, the physical, and the spiritual.
- To meet the social/emotional dimension, we use the Daily Public Victory where we find a way to assist our family, friends, or colleagues in some small way each day.