Stuck on developer account verification #148
Replies: 12 comments 7 replies
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me too
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Hello! |
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Nothing works. Customer support said my email was generic (should not contain contact@) but I used my name to signup so.. something is very wrong here. |
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Hi Dev's, thank you for reaching out to us. To ensure we can assist you effectively, please contact us at ext_dev_support@microsoft.com along with your Store ID's. Our team is ready to provide the support you need. |
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It's been a week and I received an email asking me to reverify (which is broken on the website in Edge and Chrome). I've contacted support. This is still not working / nobody can verify their employment (why is this even needed?) Google doesn't make me do this to create a Chrome extension. |
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I also wrote to ext_dev_support@microsoft.com, but nothing happened. It's a kind of black hole? |
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Hello! OK, did it. Wrote e-mail in "Legal info" once again and saved it. Must I do anything else with it? |
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May be giving it here (unlicensed.zzz@gmail.com) would speed up this process? |
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Hey @Unlicensed-ZZZ, we tried to verify your email, but we haven't received any email from it. So, we request you to email us if you are still facing an issue with account verification. |
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Hello! I already did it - wrote to suggested e-mail "ext_dev_support@microsoft.com"- First - on 29 July 21:58, second - 22 August 22:17/ No reply on them. |
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Hello! I sent the letter 30.08.2024 and have got reply from you group (Manikanth Yellapu) 02.09.2024. No changes in account activation, no further replies till now. What is going wrong? |
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Why is this closed? It's an ongoing issue and no one at Microsoft has solved it? @ManikanthMSFT?? |
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I have the same issue, I can't publish my extension |
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Hey @LimbersMay, could you please contact us at ext_dev_support@microsoft.com along with your Store ID's. Our team is ready to provide the support you need. |
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Why is this closed if it's clearly an ongoing issue with multiple people? 5 upvotes, 5 separate comments, etc and no explanation of the problem or resolution. |
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I am SHOCKED about this. Why is it so hard to publish extensions on Edge? I guess you guys don't want people publishing extensions. Go look at Chrome or Firefox process so yall can learn something. |
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Hey @Thorvarium, could you please provide more details about your concern along with the seller ID? This will help us verify the issue and assist you more effectively. Thank you! |
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Good day! It has already been over 2 weeks and I still see the "Your developer account has not been verified yet. To publish your extension, please complete account verification on the Account Settings page." warning. I have filled in all needed info, already submitted 7 versions of the extension, but still can't publish it. My account is individual, the process should take around 5 business days according to the documentation... Could you please point me to what to do next to resolve the issue?
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