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[CoE Starter Kit - BUG] Share Maker Dashboard #9248

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myatix opened this issue Nov 12, 2024 · 6 comments
Open
1 task done

[CoE Starter Kit - BUG] Share Maker Dashboard #9248

myatix opened this issue Nov 12, 2024 · 6 comments
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bug Something isn't working coe-starter-kit CoE Starter Kit issues

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@myatix
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myatix commented Nov 12, 2024

Does this bug already exist in our backlog?

  • I have checked and confirm this is a new bug.

Describe the issue

We recently installed a completely fresh install of the CoE Starter Kit with a new environment and have been having a number of issues.

One issue is with access to the Maker Command Center. Users are getting the following access error:

Image

I have checked that the maker dashboard has been shared and as far as I can see it seems to have been.

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I have also confirmed the users are a member of the M365 Group.

I am however able to access the maker dashboard with the Installation Administrator account???

Expected Behavior

I would expect users to be able to access the Maker Command Center if they are a member of the makers group in Entra ID.

What solution are you experiencing the issue with?

Core

What solution version are you using?

4.45

What app or flow are you having the issue with?

Make Command Center

What method are you using to get inventory and telemetry?

Cloud flows

Steps To Reproduce

No response

Anything else?

No response

@myatix myatix added bug Something isn't working coe-starter-kit CoE Starter Kit issues labels Nov 12, 2024
@Jenefer-Monroe
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Have you given that team access to the SR?

@myatix
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myatix commented Nov 13, 2024

Hi Jenefer,

I presume you mean the below:
Image

As you can see the Makers Team has the the Power Platform Maker SR

Image
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Should the "Power Platform CoE - Maker Team" not have both the "Power Platform Maker SR" and the "Basic user" role?

We have installed the CoE using the wizard so I presume that the necessary permissions have been granted during the install?

Where else do I need to check!

@myatix
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myatix commented Nov 14, 2024

@Jenefer-Monroe I think I have discovered the "Power Platform CoE" - Maker Team. (It would appear that the group in the error message is not the same group as the M365 Group specified in the Power Platform Team) Which seems quite strange...

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however the group that is assigned to the Power Platform Team is as follows.
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I am not sure how this has occurred but this definitely appears to be the problem.

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Is there an easy way to fix this without resetting the whole environment??? Your assistance would be appreciated!

@Jenefer-Monroe
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It sounds like the Maker group is just misconfigured, is that what you are saying?
If so, easy to fix.

  1. Update value in the kit
    You can use our CoE Admin Command Center app to update environment variables.
    I suggest you restart the Admin | Add Maker to Group flow after you do this to be sure the value is not cached in that flow.
    Then going forward new makers will be added to this correct group.
    Image

  2. Manually migrate existing makers
    We do not have a flow to migrate users from the incorrect group to this corrected group, so you will want to go make sure all your makers are in it. You can either refer to the incorrect group or you can refer to the Maker table.
    Image

@myatix
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myatix commented Nov 15, 2024

Hi @Jenefer-Monroe,

There is something VERY strange going on here... Our Power Platform Team ("Power Platform CoE - Maker Team") and all the Environment variables point at the correct Entra ID Group ID, as you can see from all the screenshots above.

HOWEVER...

The Maker Apps are all trying to authenticate with a completely different Microsoft 365 Group than the one specified in the Power Platform Team.

Group Shown in Power Platform Team = "Power Platform - Makers"
Image

Group being authenticated with "Power Platform - Admin - Test" (This is the group it is using despite having specified and showing the group above the solution simply uses the incorrect M365 Group?????)
Image

@Jenefer-Monroe
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Sorry it sounds like you are having issues with the product's SRs and Sharing, which is something outside of my ability to help debug. I think you'll need to have someone local assist who can explore and debug with you, and maybe contact product support if needed.

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