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are-some-traffic-sources-better-for-requests.md

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Are some sources of traffic better in terms of people making requests?

Are visitors from any particular traffic source more likely to make requests?

Answer

TL;DR: Social media, the smallest but most engaged set of users.

Analysis

Based on 2 months of Ask The EU's data, it appears that people who find the site via social media are more likely than any other group to go on to make a request.

Source Type % of group making requests % traffic (sessions)
Organic Search 1.35% 57.19%
Direct 3.93% 29.54%
Referral 2.69% 9.33%
Social 11.32% 3.94%

(Data sample 16/3/16 - 15/5/16)

Although it does lead to a secondary question - if the amount of traffic from social media rises, will we retain that high percentage of measurable engagement or will it be become diluted?