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# References and relevant issues Closes #40, #493 # Description Adds a troubleshooting page under Usage. Not complete by any means, but a starting point. It has two sections, one for known issues and another for an FAQ. --------- Co-authored-by: Peter Sobolewski <76622105+psobolewskiPhD@users.noreply.github.com>
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# Troubleshooting | ||
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This page collects a few known issues and solutions for common problems that users might encounter when using napari. | ||
If you are facing an error that is not covered by this page, please check existing issues on the | ||
[napari repository](https://github.com/napari/napari/issues). If you can't find what you are looking for, | ||
please open a new issue. | ||
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## Known issues | ||
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### Resetting preferences and settings | ||
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Changing napari versions—updating or downgrading—within an environment can cause issues with settings. These issues can | ||
manifest as napari failing to start. | ||
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Likewise, issues with napari on multiple monitors or with window sizes are also due to settings. These issues can | ||
frequently be solved by resetting the settings back to default using the terminal command: | ||
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```python | ||
napari --reset | ||
``` | ||
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### torch + rosetta + napari crashes Python | ||
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In some cases, when using napari on Mac M1 using Rosetta you may experience crashing when adding layers or using a script. | ||
If you observe this, you should run napari using the native arm64 Python interpreter (see [napari#7259](https://github.com/napari/napari/issues/7259). | ||
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### "module napari has no attribute Viewer" | ||
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This may happen when doing an editable install on top of a normal one, or when you have a local file called `napari.py`. | ||
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To fix this, either rename the file or remove all previous napari versions in your environment before installing the editable version. | ||
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### My image renders as all black/all white | ||
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This can happen when the contrast limits are not set correctly. You can reset the contrast limits by right-clicking | ||
"contrast limits", then clicking the "Reset" button in the advanced contrast limits widget shown. | ||
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See [](contrast-limits) for more information on contrast limits. | ||
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### PermissionError when trying to launch napari on Windows | ||
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If you have a PermissionError when trying to launch napari on Windows, it could be due to how numba deals with | ||
permissions. Try setting `NUMBA_CACHE_DIR` to an user-accessible location. | ||
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See [napari#7288](https://github.com/napari/napari/issues/7288). | ||
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