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Provides a simple and consistent way of contributing to and collecting stakeholder comments from NICE consultations

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Comment collection

Our goal is to provide a simple and consistent way of contributing to and collecting stakeholder comments from NICE consultations

Table of contents

What is it?

This service provides a way for NICE stakeholders to comment directly on NICE consultations and documents to provide their viewpoint; and a way for NICE teams to request comments and process them for response which doesn’t require repetitive manual handling.

Background

Consultation is a key part of developing NICE guidance, including NICE quality standards. The consultation processes enable external organisations and individuals to comment on guidance content at specific stages in the development process, and feed into the decision-making process.

Why are we doing this?

What is our motivation for building this product or service?

  • NICE efficiencies
  • Increase stakeholder engagement
  • Improve quality of responses given by NICE

Who are our users?

  • Internal teams at NICE who consult on the guidance they are producing by collecting comments from external stakeholders
  • Our external stakeholders are the people who the guidance and standards that NICE produces affect and who want to provide their views on the development of these, so that their needs and priorities are reflected in the final guidance

What outcome will users get from this service?

What problem will it solve for people?

  • Less manual handling when collating comments
  • Less variation for stakeholders between different types of consultation - Secondary
  • Able to comment against specific parts of a document or more generically
  • Easier for NICE to tell which part of the document is being commented on

What outcome are we looking for?

What problem will it solve for our organisation?

  • Efficiency savings for NICE by reducing manual handling during collation

What are our key metrics?

What do we need to measure against these outcomes?

  • Time taken to collate results
  • End to end time taken for consultation process
  • Number of comments received
  • Number of distinct organisations commenting
  • Improved quality of responses / lower error rate

Stack

Architecture

Consultations sits below Varnish so is under the main niceorg domain. It pulls data from InDev via an API and stores data in SQL Server.

                  +---------+                                          
        +---------- Varnish -------------+                             
        |         +----|----+            |                             
        |              |                 |                             
        |              |                 |                             
+-------v------+  +----v----+    +-------v-------+    +---------------+
| Guidance Web |  | Orchard |    | Consultations -----> SQL Server DB |
+--------------+  +---------+    +-------^-------+    +---------------+
                                         |                             
                                         |                             
                                         |                             
                                     +---|---+                         
                                     | InDev |                         
                                     +-------+                         

Technical stack

Set up

  1. Install KDiff to be able see diffs from integration tests
  2. Install SQL Server and SQL Server Management Studio (SSMS)
  3. Restore Consultations database in SSMS and set account running visual studio as db_owner (Your domain username or SUDO account if running as administrator)
  4. Clone the project git clone git@github.com:nhsevidence/consultations.git
  5. Open Consultations.sln
  6. Paste database connection string into DefaultConnection in secrets.json file (see "Secrets" below for format)
  7. Press F5 to run the project in debug mode
  8. Dependencies will download (npm and NuGet) so be patient on first run
  9. The app will run in IIS Express on http://localhost:52679/
  10. cd into consultations\Comments\ClientApp and run npm start if Startup is using UseProxyToSpaDevelopmentServer. This runs a react dev server on http://localhost:3000/.
  11. Run npm test in a separate window to run client side tests in watch mode
  12. If the application has a URL like https://niceorg:44306/ You may need to add a line to your hosts file (C:\Windows\System32\drivers\etc\hosts) pointing "niceorg" at 127.0.0.1
  13. If you don't have it already, you will need to go into Identity Management for the environment you are working in e.g. https://test-identity.nice.org.uk/ and give youself Administrator access to Consultations.
  14. Install Redis locally on your machine. Instructions below.

Other README files

-There is another README file in consultations\Comments\ClientApp which goes into more detail if npm start does not work immediately.

Secrets

  • First try to copy the secrets file from another developer who has had comment collection working before.
  • If you cannot find another developer with a secrets file, you can copy the format below. '''

{ "ConnectionStrings": { "DefaultConnection": "" }, "Logging": { "RabbitMQHost": "", "RabbitMQPort": "", "IncludeScopes": false, "LogFilePath": "", "LogLevel": { "Default": "Debug", "System": "Information", "Microsoft": "Information" }, "UseRabbit": false, "UseFile": true }, "AppSettings": { "Environment": { "Name": "local", "SecureSite": "false" } }, "Feeds": { "ApiKey": "", "IndevBasePath": "", "IndevPublishedChapterFeedPath": "", "IndevDraftPreviewChapterFeedPath": "", "IndevPublishedDetailFeedPath": "", "IndevDraftPreviewDetailFeedPath": "", "IndevPublishedPreviewDetailFeedPath": "", "IndevListFeedPath": "", "CacheDurationSeconds": 60, "IndevIDAMConfig": { "Domain": "", "ClientId": "", "ClientSecret": "", "APIIdentifier": "" } }, "WebAppConfiguration": { "ApiIdentifier": "", "ClientId": "", "ClientSecret": "", "AuthorisationServiceUri": "", "Domain": "", "PostLogoutRedirectUri": "", "RedirectUri": "", "CallBackPath": "", "GoogleTrackingId": "", "RedisServiceConfiguration": { "ConnectionString": "", "Enabled": true } }, "Encryption": { "Key": "", "IV": "" }, "PDF": { "PDFDocGenServer": "" }, "ConsultationList": { "DownloadRoles": { "AdminRoles": [ "", "" ], "TeamRoles": [ "", "", "" ] } }, "AWS": { "Profile": "", "Region": "" } }

'''

Redis server

This application uses a data store called Redis to capture and store Tokens from Auth0. You will need to run a local version of Redis using Chocolatey, A docker/podman container or via WSL at a command prompt. Go to https://redis.io/docs/getting-started/ to get started, the instructions are well written.

Gotchas

  • spa.UseReactDevelopmentServer can be slow so try using spa.UseProxyToSpaDevelopmentServer("http://localhost:3000"); instead within Startup.cs.
  • Need to ensure that nothing else is running on port 80, otherwise you will encounter a socket exception error when running in debug.
  • Exception: OpenIdConnectAuthenticationHandler: message.State is null or empty. -- caused if login is attempted without redis, clear your cookies and login again.
  • It might take a few F5's, visual studio restarts and cookie clears to get all the various services/applications to start co-operating

Tests

The project uses serveral layers of tests:

Entity Framework Migrations

We use Code first Entity Framework migrations to update the consultations database

To update the database

  • add a new property to the relevent class in Consultations > Comments > Models > EF
  • in visual studio go to Tools > NuGet Package Manager > Package Manager Console
  • in the package manager console window run the command Add-Migration [give your migration a useful name] eg Add-Migration AddCommentCreationDate
    This will create a new migrations script in Consultations > Comments > Migrations
  • when the comment collection is next hit the changes in the migration script will be applied to SQL.
    A new column will be created in __EFMigrationHistory to flag that the migration has been run.

Good to know

Environments

Environment URL
Dev https://dev.nice.org.uk/consultations/
Test https://test.nice.org.uk/consultations/

Supported by

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We're using BrowserStack's support of open source projects for our day-to-day cross-browser and cross-device testing, and as part of an automated CI environment. See their support for open source projects.

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