V1

Karna Bot Features:

● Ride booking.
● Ride cancellation.
● Multi-language conversations support.
● Starred (Favorite) locations management.
● Feedback provision for the ride taken.
● Ride status tracking.
● Namma Yatri’s open data redirection.
● Support, FAQ sections and more.
● Multi Lingual Support

System Features :

● Integration ready for multi-platform messenger applications.
● Scale ready for multiple conversations with different users.
● Conversation Isolation.
● State aware conversations i.e. maintaining state data for each conversation active.
● Integrated message template engine with multi-language support.
● Horizontal scalable.
● Auto close conversations after threshold time of user inactiveness.