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Merge pull request #151 from tamccall/search
Added SearchAPI to client
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---|---|---|
@@ -0,0 +1,18 @@ | ||
{ | ||
"results": [ | ||
{ | ||
"url": "https://d3v-terraform-provider.zendesk.com/api/v2/groups/360007194452.json", | ||
"id": 360007194452, | ||
"name": "nyan", | ||
"description": "", | ||
"deleted": false, | ||
"created_at": "2019-12-09T02:40:11Z", | ||
"updated_at": "2019-12-09T02:40:11Z", | ||
"result_type": "group" | ||
} | ||
], | ||
"facets": null, | ||
"next_page": null, | ||
"previous_page": null, | ||
"count": 1 | ||
} |
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{ | ||
"results": [ | ||
{ | ||
"url": "https://d3v-terraform-provider.zendesk.com/api/v2/tickets/4.json", | ||
"id": 4, | ||
"external_id": null, | ||
"via": { | ||
"channel": "api", | ||
"source": { | ||
"from": {}, | ||
"to": {}, | ||
"rel": null | ||
} | ||
}, | ||
"created_at": "2019-06-06T10:02:04Z", | ||
"updated_at": "2019-06-06T10:02:04Z", | ||
"type": null, | ||
"subject": "nyanyanyanya", | ||
"raw_subject": "nyanyanyanya", | ||
"description": "(●ↀ ω ↀ )", | ||
"priority": "urgent", | ||
"status": "new", | ||
"recipient": null, | ||
"requester_id": 377922500012, | ||
"submitter_id": 377922500012, | ||
"assignee_id": null, | ||
"organization_id": 360363695492, | ||
"group_id": 360004077472, | ||
"collaborator_ids": [ | ||
377922500012 | ||
], | ||
"follower_ids": [ | ||
377922500012 | ||
], | ||
"email_cc_ids": [], | ||
"forum_topic_id": null, | ||
"problem_id": null, | ||
"has_incidents": false, | ||
"is_public": true, | ||
"due_at": null, | ||
"tags": [], | ||
"custom_fields": [], | ||
"satisfaction_rating": null, | ||
"sharing_agreement_ids": [], | ||
"fields": [], | ||
"followup_ids": [], | ||
"ticket_form_id": 360000389592, | ||
"brand_id": 360002256672, | ||
"satisfaction_probability": null, | ||
"allow_channelback": false, | ||
"allow_attachments": true, | ||
"result_type": "ticket" | ||
} | ||
], | ||
"facets": null, | ||
"next_page": null, | ||
"previous_page": null, | ||
"count": 1 | ||
} |
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{ | ||
"results": [ | ||
{ | ||
"id": 1234, | ||
"url": "https://d3v-terraform-provider.zendesk.com/api/v2/users/1234.json", | ||
"name": "Foo Bar", | ||
"email": "a@a.com", | ||
"created_at": "2019-03-18T05:48:08Z", | ||
"updated_at": "2019-12-09T06:48:10Z", | ||
"time_zone": "Eastern Time (US & Canada)", | ||
"iana_time_zone": "America/New_York", | ||
"phone": null, | ||
"shared_phone_number": null, | ||
"photo": { | ||
"url": "https://d3v-terraform-provider.zendesk.com/api/v2/attachments/360215133211.json", | ||
"id": 360215133211, | ||
"file_name": "profile_image_1234_9184218.png", | ||
"content_url": "https://d3v-terraform-provider.zendesk.com/system/photos/3602/1513/3211/profile_image_1234_9184218.png", | ||
"mapped_content_url": "https://d3v-terraform-provider.zendesk.com/system/photos/3602/1513/3211/profile_image_1234_9184218.png", | ||
"content_type": "image/png", | ||
"size": 1979, | ||
"width": 80, | ||
"height": 80, | ||
"inline": false, | ||
"deleted": false, | ||
"thumbnails": [ | ||
{ | ||
"url": "https://d3v-terraform-provider.zendesk.com/api/v2/attachments/360215133231.json", | ||
"id": 360215133231, | ||
"file_name": "profile_image_1234_9184218_thumb.png", | ||
"content_url": "https://d3v-terraform-provider.zendesk.com/system/photos/3602/1513/3211/profile_image_1234_9184218_thumb.png", | ||
"mapped_content_url": "https://d3v-terraform-provider.zendesk.com/system/photos/3602/1513/3211/profile_image_1234_9184218_thumb.png", | ||
"content_type": "image/png", | ||
"size": 784, | ||
"width": 32, | ||
"height": 32, | ||
"inline": false, | ||
"deleted": false | ||
} | ||
] | ||
}, | ||
"locale_id": 1, | ||
"locale": "en-US", | ||
"organization_id": 360363695492, | ||
"role": "admin", | ||
"verified": true, | ||
"external_id": null, | ||
"tags": [], | ||
"alias": "", | ||
"active": true, | ||
"shared": false, | ||
"shared_agent": false, | ||
"last_login_at": "2019-12-09T06:48:10Z", | ||
"two_factor_auth_enabled": null, | ||
"signature": "", | ||
"details": "", | ||
"notes": "", | ||
"role_type": null, | ||
"custom_role_id": null, | ||
"moderator": true, | ||
"ticket_restriction": null, | ||
"only_private_comments": false, | ||
"restricted_agent": false, | ||
"suspended": false, | ||
"chat_only": false, | ||
"default_group_id": 360004077472, | ||
"report_csv": false, | ||
"user_fields": { | ||
"github_profile": "https://github.com/foobar", | ||
"nickname": "foo bar", | ||
"twitter_account": "https://twitter.com/foobar1345" | ||
}, | ||
"result_type": "user" | ||
} | ||
], | ||
"facets": null, | ||
"next_page": null, | ||
"previous_page": null, | ||
"count": 1 | ||
} |
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@@ -0,0 +1,53 @@ | ||
[ | ||
{ | ||
"url": "https://d3v-terraform-provider.zendesk.com/api/v2/tickets/4.json", | ||
"id": 4, | ||
"external_id": null, | ||
"via": { | ||
"channel": "api", | ||
"source": { | ||
"from": {}, | ||
"to": {}, | ||
"rel": null | ||
} | ||
}, | ||
"created_at": "2019-06-06T10:02:04Z", | ||
"updated_at": "2019-06-06T10:02:04Z", | ||
"type": null, | ||
"subject": "nyanyanyanya", | ||
"raw_subject": "nyanyanyanya", | ||
"description": "(●ↀ ω ↀ )", | ||
"priority": "urgent", | ||
"status": "new", | ||
"recipient": null, | ||
"requester_id": 377922500012, | ||
"submitter_id": 377922500012, | ||
"assignee_id": null, | ||
"organization_id": 360363695492, | ||
"group_id": 360004077472, | ||
"collaborator_ids": [ | ||
377922500012 | ||
], | ||
"follower_ids": [ | ||
377922500012 | ||
], | ||
"email_cc_ids": [], | ||
"forum_topic_id": null, | ||
"problem_id": null, | ||
"has_incidents": false, | ||
"is_public": true, | ||
"due_at": null, | ||
"tags": [], | ||
"custom_fields": [], | ||
"satisfaction_rating": null, | ||
"sharing_agreement_ids": [], | ||
"fields": [], | ||
"followup_ids": [], | ||
"ticket_form_id": 360000389592, | ||
"brand_id": 360002256672, | ||
"satisfaction_probability": null, | ||
"allow_channelback": false, | ||
"allow_attachments": true, | ||
"result_type": "ticket" | ||
} | ||
] |
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|
@@ -19,6 +19,7 @@ type API interface { | |
UserAPI | ||
UserFieldAPI | ||
OrganizationAPI | ||
SearchAPI | ||
SLAPolicyAPI | ||
} | ||
|
||
|
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package zendesk | ||
|
||
import ( | ||
"context" | ||
"encoding/json" | ||
"fmt" | ||
) | ||
|
||
// SearchOptions are the options that can be provided to the search API | ||
// | ||
// ref: https://developer.zendesk.com/rest_api/docs/support/search#available-parameters | ||
type SearchOptions struct { | ||
PageOptions | ||
Query string `url:"query"` | ||
SortBy string `url:"sort_by,omitempty"` | ||
SortOrder string `url:"sort_order,omitempty"` | ||
} | ||
|
||
type SearchAPI interface { | ||
Search(ctx context.Context, opts *SearchOptions) (SearchResults, Page, error) | ||
} | ||
|
||
type SearchResults struct { | ||
results []interface{} | ||
} | ||
|
||
func (r *SearchResults) MarshalJSON() ([]byte, error) { | ||
return json.Marshal(r.results) | ||
} | ||
|
||
func (r *SearchResults) UnmarshalJSON(b []byte) error { | ||
var ( | ||
results []interface{} | ||
tmp []json.RawMessage | ||
) | ||
|
||
err := json.Unmarshal(b, &tmp) | ||
if err != nil { | ||
return err | ||
} | ||
|
||
for _, v := range tmp { | ||
value, err := r.getObject(v) | ||
if err != nil { | ||
return err | ||
} | ||
|
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results = append(results, value) | ||
} | ||
|
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r.results = results | ||
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return nil | ||
} | ||
|
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func (r *SearchResults) getObject(blob json.RawMessage) (interface{}, error) { | ||
m := make(map[string]interface{}) | ||
|
||
err := json.Unmarshal(blob, &m) | ||
if err != nil { | ||
return nil, err | ||
} | ||
|
||
t, ok := m["result_type"].(string) | ||
if !ok { | ||
return nil, fmt.Errorf("could not assert result type to string. json was: %v", blob) | ||
} | ||
|
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var value interface{} | ||
|
||
switch t { | ||
case "group": | ||
var g Group | ||
err = json.Unmarshal(blob, &g) | ||
value = g | ||
case "ticket": | ||
var t Ticket | ||
err = json.Unmarshal(blob, &t) | ||
value = t | ||
case "user": | ||
var u User | ||
err = json.Unmarshal(blob, &u) | ||
value = u | ||
case "organization": | ||
var o Organization | ||
err = json.Unmarshal(blob, &o) | ||
value = o | ||
case "topic": | ||
var t Topic | ||
err = json.Unmarshal(blob, &t) | ||
value = t | ||
default: | ||
err = fmt.Errorf("value of result was an unsupported type %s", t) | ||
} | ||
|
||
if err != nil { | ||
return nil, err | ||
} | ||
|
||
return value, nil | ||
} | ||
|
||
// String return string formatted for Search results | ||
func (r *SearchResults) String() string { | ||
return fmt.Sprintf("%v", r.results) | ||
} | ||
|
||
// List return internal array in Search Results | ||
func (r *SearchResults) List() []interface{} { | ||
return r.results | ||
} | ||
|
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// Search allows users to query zendesk's unified search api. | ||
// | ||
// ref: https://developer.zendesk.com/rest_api/docs/support/search | ||
func (z *Client) Search(ctx context.Context, opts *SearchOptions) (SearchResults, Page, error) { | ||
var data struct { | ||
Results SearchResults `json:"results"` | ||
Page | ||
} | ||
|
||
if opts == nil { | ||
return SearchResults{}, Page{}, &OptionsError{opts} | ||
} | ||
|
||
u, err := addOptions("/search.json", opts) | ||
if err != nil { | ||
return SearchResults{}, Page{}, err | ||
} | ||
|
||
body, err := z.get(ctx, u) | ||
if err != nil { | ||
return SearchResults{}, Page{}, err | ||
} | ||
|
||
err = json.Unmarshal(body, &data) | ||
if err != nil { | ||
return SearchResults{}, Page{}, err | ||
} | ||
|
||
return data.Results, data.Page, nil | ||
} |
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