diff --git a/fixture/GET/views_ticket_count.json b/fixture/GET/views_ticket_count.json new file mode 100644 index 00000000..270c9e72 --- /dev/null +++ b/fixture/GET/views_ticket_count.json @@ -0,0 +1,18 @@ +{ + "view_counts": [ + { + "fresh": true, + "pretty": "~700", + "url": "https://company.zendesk.com/api/v2/views/25/count.json", + "value": 719, + "view_id": 25 + }, + { + "fresh": false, + "pretty": "...", + "url": "https://company.zendesk.com/api/v2/views/78/count.json", + "value": null, + "view_id": 78 + } + ] +} \ No newline at end of file diff --git a/zendesk/mock/client.go b/zendesk/mock/client.go index c664718f..fe8720fb 100644 --- a/zendesk/mock/client.go +++ b/zendesk/mock/client.go @@ -748,6 +748,21 @@ func (mr *ClientMockRecorder) GetBrand(ctx, brandID any) *gomock.Call { return mr.mock.ctrl.RecordCallWithMethodType(mr.mock, "GetBrand", reflect.TypeOf((*Client)(nil).GetBrand), ctx, brandID) } +// GetCountTicketsInViews mocks base method. +func (m *Client) GetCountTicketsInViews(arg0 context.Context, arg1 []string) ([]zendesk.ViewCount, error) { + m.ctrl.T.Helper() + ret := m.ctrl.Call(m, "GetCountTicketsInViews", arg0, arg1) + ret0, _ := ret[0].([]zendesk.ViewCount) + ret1, _ := ret[1].(error) + return ret0, ret1 +} + +// GetCountTicketsInViews indicates an expected call of GetCountTicketsInViews. +func (mr *ClientMockRecorder) GetCountTicketsInViews(arg0, arg1 interface{}) *gomock.Call { + mr.mock.ctrl.T.Helper() + return mr.mock.ctrl.RecordCallWithMethodType(mr.mock, "GetCountTicketsInViews", reflect.TypeOf((*Client)(nil).GetCountTicketsInViews), arg0, arg1) +} + // GetCustomRoles mocks base method. func (m *Client) GetCustomRoles(ctx context.Context) ([]zendesk.CustomRole, error) { m.ctrl.T.Helper() diff --git a/zendesk/view.go b/zendesk/view.go index e61637dd..c78c2d2c 100644 --- a/zendesk/view.go +++ b/zendesk/view.go @@ -4,6 +4,7 @@ import ( "context" "encoding/json" "fmt" + "strings" "time" ) @@ -24,11 +25,20 @@ type ( // Restriction Restriction } + ViewCount struct { + ViewID int64 `json:"view_id"` + URL string `json:"url"` + Value int64 `json:"value"` + Pretty string `json:"pretty"` + Fresh bool `json:"fresh"` + } + // ViewAPI encapsulates methods on view ViewAPI interface { GetView(context.Context, int64) (View, error) GetViews(context.Context) ([]View, Page, error) GetTicketsFromView(context.Context, int64, *TicketListOptions) ([]Ticket, Page, error) + GetCountTicketsInViews(ctx context.Context, ids []string) ([]ViewCount, error) GetTicketsFromViewIterator(ctx context.Context, opts *PaginationOptions) *Iterator[Ticket] GetTicketsFromViewOBP(ctx context.Context, opts *OBPOptions) ([]Ticket, Page, error) GetTicketsFromViewCBP(ctx context.Context, opts *CBPOptions) ([]Ticket, CursorPaginationMeta, error) @@ -110,3 +120,22 @@ func (z *Client) GetTicketsFromView(ctx context.Context, viewID int64, opts *Tic return result.Tickets, result.Page, nil } + +// GetCountTicketsInViews count tickets in views using views ids +// ref https://developer.zendesk.com/api-reference/ticketing/business-rules/views/#count-tickets-in-views +func (z *Client) GetCountTicketsInViews(ctx context.Context, ids []string) ([]ViewCount, error) { + var result struct { + ViewCounts []ViewCount `json:"view_counts"` + } + idsURLParameter := strings.Join(ids, ",") + body, err := z.get(ctx, fmt.Sprintf("/views/count_many?ids=%s", idsURLParameter)) + + if err != nil { + return []ViewCount{}, err + } + + if err := json.Unmarshal(body, &result); err != nil { + return []ViewCount{}, err + } + return result.ViewCounts, nil +} diff --git a/zendesk/view_test.go b/zendesk/view_test.go index 359904e7..466ff3fc 100644 --- a/zendesk/view_test.go +++ b/zendesk/view_test.go @@ -35,3 +35,18 @@ func TestGetViews(t *testing.T) { t.Fatalf("expected length of views is 2, but got %d", len(views)) } } + +func TestGetCountTicketsInViewsTestGetViews(t *testing.T) { + mockAPI := newMockAPI(http.MethodGet, "views_ticket_count.json") + client := newTestClient(mockAPI) + defer mockAPI.Close() + ids := []string{"25", "78"} + viewsCount, err := client.GetCountTicketsInViews(ctx, ids) + if err != nil { + t.Fatalf("Failed to get views tickets count: %s", err) + } + + if len(viewsCount) != 2 { + t.Fatalf("expected length of views ticket counts is 2, but got %d", len(viewsCount)) + } +}