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Update introduction.mdx
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gharbat authored Aug 29, 2024
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Expand Up @@ -54,7 +54,7 @@ Get started with Open eco system, we provide very simple
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Learn you can make the AI do actions and automate your support.
Learn how you can make the AI take action and automate your support.
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title="Knowledge Base"
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Learn how to manage your contacts and enrich them with our +200 million users database
Learn how to manage your contacts and enrich them with our +200 million-user database
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What is AI phone calls?
What are AI phone calls?
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Learn how to add actions to your AI agent to perfomred during calls.
Learn how to add actions to your AI agent to perform during calls.
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Expand All @@ -143,7 +143,7 @@ Open provide a simple interface to manage AI phone agents on scale. You can crea
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How to make outbound calls to your customers and some consdierations.
How to make outbound calls to your customers and some considerations.
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title="Inbound calls"
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How to handoff to a human agent when the AI is not able to handle the request.
How do you hand it off to a human agent when the AI is not able to handle the request?
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Define actions to be available for your AI agents to perform (channel agnostic)
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