Unable to view video on VideoService with ONVIF camera

[shirakami-yy]

Hello

We are obtaining information from the AXIS camera to confirm its compatibility with the VideoService. While we have verified its usability with the VideoService, we would like to confirm one point.

Confirmation details：

1. When the VideoServices was trying to use the ONVIF account to access the information from the camera,
   It returned the error: “SOAP-ENV: Sender, Sender not authorized”.
   how could this happened? And is there any way to solved?
   From research team experience, after turning off the login authorization, this issue could solved.
   But they didn’t see this options.

Video Service：
https://wise-paas.advantech.com/ja-jp/marketplace/product/advantech.wise-paas-videoservice/service-architecture

AXIS M1075-L BOX CAMERA：
https://www.axis.com/ja-jp/products/axis-m1075-l

As a result of inquiring with the helpdesk, we were advised to direct inquiries related to SOAP-ENV, SDK, development, API, and VAPIX to the [Axis Developer Community]. Therefore, we have checked here.

Thank you.

Best regards,

[github-actions[bot]]

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[vivekatoffice]

Hi @shirakami-yy ,
I have tested the following Axis device and found the "GetCapabilities" working:

Please try the Python code form here and check if it is working with your device after matching the Axis OS Version 11.8.61 - AXIS OS.

[rocky-ji]

Have you added one ONVIF user on camera webGUI? The user name of camera webGUI is not for onvif user.
under System-Onvif-ONVIF accounts-add account.
also it is better you disable Replay Attack Protection , System > Plain config > WebService >uncheck Enable Replay Attack Protection

[shirakami-yy]

I understand that it is possible to add ONVIF users and disable Replay Attack Protection for login authentication settings. Thank you

[rinace43]

为什么要取消重放攻击保护，这个启用之后会发生什么