Single Message Deletion

[davidpiccinini]

Hi team!

Anyone try to delete single message from a chat?

Im looking for two ways: inside operator's back office and using API Rest. Tha main reason is for approve Meta advanced permissions thats for privacy must delete backoffice's message if user deletes.

Maybe directly query to Database

[remdex]

https://doc.livehelperchat.com/docs/chat/#message-edit-actions

[remdex]

Just reread, as i remember i do not receive webhook call if message is deleted atleast for fb messenger...

[remdex]

According to ChatGPT fb messenver indeed sends webhook if message is deleted. So I ques I'll need to investigate more and it support in the core. Where you are talking about messenger or whatsapp webhooks?

[davidpiccinini]

Instagram and Facebook webhooks haves unsend event. This "unsend" actions is required for Meta's App Revisión when an Instagram integration is needed. Later when I back office, I could explain this with more detail. Give some webhooks examples, too El mar, 14 de ene de 2025, 12:02, Remigijus Kiminas < ***@***.***> escribió:

…

According to ChatGPT fb messenver indeed sends webhook if message is deleted. So I ques I'll need to investigate more and it support in the core. Where you are talking about messenger or whatsapp webhooks? — Reply to this email directly, view it on GitHub <#2178 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/APCLPI5BWZSBXS4Z7WUAUGD2KURJFAVCNFSM6AAAAABVE3F3B6VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTCOBTGI3DQOA> . You are receiving this because you authored the thread.Message ID: <LiveHelperChat/livehelperchat/repo-discussions/2178/comments/11832688@ github.com>

[davidpiccinini]

Hook for IG Delete Message

{
"object":"instagram",
"entry":[
{
"time":1736885699611,
"id":"10.......62",
"messaging":[
{
"sender":{
"id":"198.....5"
},
"recipient":{
"id":"17.....198"
},
"timestamp":1736885699481,
"message":{
"mid":"aWjM.......0M5aX",
"is_deleted":true
}
}
]
}
]
}

[davidpiccinini]

NOTE: I dont use facebook extension. I have a backend from where each message receive from FB Hook is send to LHC using Incoming Webhooks. (FB) >> (Backend Processor) >> (LHC)

I choiced directly query to Database. Now, I can edit saved message when hook arrives for edition/deletion event (in deleted event "Message deleted by user." is save), but I wish to know how can I do for "refresh view" that chat when operator have open the chat window. I thought after X second any update will be trigger, but no.

PS: In 20 minutes my current Instagram webhook will be deactivated 🥴. Last 3 months I used a third-party bot for receive webhooks, now I am changing to mine Meta's App.

[remdex]

You have to update chat record to indicate what message was deleted. Take a look at code.
https://github.com/LiveHelperChat/livehelperchat/blob/master/lhc_web/modules/lhchat/deletemsg.php

[remdex]

Also there was added support for message delete from instagram in official version take a look at the most recent commits to
https://github.com/LiveHelperChat/fbmessenger

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