The user enrolment count in dashboard of course is mismatching.

[Venkatesh-Dayani23]

Hi team,
We are using Sunbird version 4.6.0. We are facing the issue with the Enrolment user count in the Dashboard. The count shown on the dashboard is not matching with count in the exhaust reports. We don't see any issues in the Druid and all the tasks are running fine in it.Kindly let us know why there can be the count mismatch.

cc: @raghupathiguduri

[kumarks1122]

@Venkatesh-Dayani23 Exhaust report jobs extracts enrolment details from report cluster where the user_enrolments table data will present with altered schema. This report cluster data is getting updated by cassndra migratory job.
Can you please check if the Cassandra migrator job is scheduled and running successfully?

[Venkatesh-Dayani23]

Hi @kumarks1122
We are not running the Cassandra Migration Job as we are not using the Report Cassandra.In our case we are able to get the enrolment count from both exhaust reports and dashboard but the count is not matching. Enrolment count got from the reports is higher than the enrolment count shown in the dashboard.Kindly need your suggestion on this.

[kumarks1122]

@Venkatesh-Dayani23 Enrolment count for the dashboard is taken from Druid for the dashboard. Can you schedule a call to check this?

[kumarks1122]

cc: @AmiableAnil

[Venkatesh-Dayani23]

@kumarks1122 Kindly let us know your availability to schedule a call tomorrow.

cc: @raghupathiguduri

[kumarks1122]

@Venkatesh-Dayani23 can you schedule the call for 2 PM?

[Venkatesh-Dayani23]

sure @kumarks1122 we can have the call at 2 PM

cc: @raghupathiguduri

[Venkatesh-Dayani23]

@kumarks1122 can we connect now ?

[kumarks1122]

@Venkatesh-Dayani23 Yes

[Jayaprakash8887]

@Venkatesh-Dayani23 Kindly let us know if the query is resolved. Please mark the thread as answered.

[AmiableAnil]

Closing this thread. Please feel free to reopen if required.