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We want to replace this by sending a JSON object to the zendesk API automatically, because we already have all the info that needs to be send: their email adress, (name), organization and the service they want to have access to.
Two things need to be changed:
Send a POST request to the Zendesk API.
You can do this in the command line like this (but you need to do this in the front-end with an ajax call:
Requesting a service happens now by redirecting to https://viaa.zendesk.com/hc/nl/requests/new.
We want to replace this by sending a JSON object to the zendesk API automatically, because we already have all the info that needs to be send: their email adress, (name), organization and the service they want to have access to.
Two things need to be changed:
You can do this in the command line like this (but you need to do this in the front-end with an ajax call:
I will send you the credentials of the 'support' account.
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