Update with latest changes

config/_default/params.yaml

@@ -20,7 +20,7 @@ twitter: 'prakharrathi14'
 
 # Contact (edit or remove options as required)
 
-email: pr440@snu.edu.in
+email: prakharrathi25@gmail.com
 # phone: 888 888 88 88
 address:
   # street: 450 Serra Mall

content/authors/admin/_index.md

@@ -21,23 +21,23 @@ interests:
 - Data Science
 - Computational Social Science
 - Natural Language Processing 
-- Machine Learning
 - Data Engineering
+- Statistical Modelling
+- Strategic Planning
 
 # Education to show in About widget
 education:
   courses:
-#   - course: MSc, Financial Engineering
-#     institution: WorldQuant University
-#     year: 2022-Present
+  - course: Organizational Leadership
+    institution: Northwestern University
+    year: 2022-Present
   - course: B.Tech in Computer Science and Engineering
     institution: Shiv Nadar University
     year: 2018-2022
   - course: Summer Institute in Computational Social Science 
     institution: International Institute of Information Technology, Hyderabad 
     year: 2022
 
-
 
 # Social/Academic Networking
 # For available icons, see: https://wowchemy.com/docs/getting-started/page-builder/#icons
@@ -46,7 +46,7 @@ education:
 social:
 - icon: envelope
   icon_pack: fas
-  link: 'mailto:pr440@snu.edu.in'
+  link: 'mailto:prakharrathi25@gmail.com'
 - icon: github
   icon_pack: fab
   link: https://github.com/prakharrathi25
@@ -56,9 +56,9 @@ social:
 - icon: kaggle
   icon_pack: fab
   link: https://www.kaggle.com/prakharrathi25/
-- icon: twitter
-  icon_pack: fab
-  link: https://twitter.com/prakharrathi14
+# - icon: twitter
+#   icon_pack: fab
+#   link: https://twitter.com/prakharrathi14
 - icon: medium 
   icon_pack: fab
   link: https://medium.com/@prakharrathi
@@ -74,17 +74,19 @@ social:
 #   link: uploads/resume.pdf
 
 # Enter email to display Gravatar (if Gravatar enabled in Config)
-email: "pr440@snu.edu.in"
+email: "prakharrathi25@gmail.com"
 
 # Highlight the author in author lists? (true/false)
 highlight_name: false
 ---
 
-I am a data scientist with a passion for creating innovative solutions to complex problems. I am a graduate from Shiv Nadar University, India. I majored in Computer Science Engineering with a minor in Economics.
+Welcome to my space! :wave:
+
+I am a data scientist with a passion for creating innovative solutions to complex problems. I completed my B.Tech in Computer Science and Engineering _(with a minor in Economics)_ from [Shiv Nadar University](https://snu.edu.in/) in 2022.
 
-Currently, I am working as a Data Scientist with the Global Optimization and Call Management (GOCM) team at [American Express](https://www.americanexpress.com/).
+Currently, I am working as a Manager at [American Express](https://www.americanexpress.com/), leading a cross-functional team of analysts. I leverage data to develop innovative strategies for global operations. My experience spans designing predictive models, optimizing processes, and implementing data-driven solutions that enhance efficiency.
 
-Previously, I was working as a research intern with the [Inria-Modal Group](https://www.inria.fr/en) to identify and isolate the causes of suicides in Nord-Pas de Calais region in France using statistical modelling and spatial econometrics. Last summer, I worked as a [Data Science for Social Good fellow](https://warwick.ac.uk/research/data-science/warwick-data/dssgx/) at the University of Warwick in collaboration with the German Federal Minsitry for Economic Affairs (BMWK). I also dabble in Machine Learning Engineering as an open-source collaborator at the [AI4Bharat Lab at IIT-Madras](https://ai4bharat.org/). 
+Previously, I was working as a researcher with the [Inria-Modal Group](https://www.inria.fr/en) to identify and isolate the causes of suicides in Nord-Pas de Calais region in France using statistical modelling and spatial econometrics. In 2021, I worked as a [Data Science for Social Good fellow](https://warwick.ac.uk/research/data-science/warwick-data/dssgx/) at the University of Warwick in collaboration with the German Federal Minsitry for Economic Affairs (BMWK). I also dabble in Machine Learning Engineering as an open-source collaborator at the [AI4Bharat Lab at IIT-Madras](https://ai4bharat.org/).
 
 When I am not in front of a computer screen, I enjoy hiking to remote lands and cycling. I am always open to a match of lawn tennis or badminton. You can often find me reading Jeffrey Archer or humming to The Lumineers. I love indie and rock music ♪. You can know me better from my [music](https://open.spotify.com/playlist/3NY2TolyTvvV8TmGrbxgRd?si=3696e704c93b4345). In my last, Myers-Briggs personality test, I tested as an [ENTJ](https://www.16personalities.com/entj-personality).
 

content/home/experience.md

@@ -22,13 +22,27 @@ date_format: Jan 2006
 #   Leave `date_end` empty if it's your current employer.
 #   Begin multi-line descriptions with YAML's `|2-` multi-line prefix.
 experience:
+
+  - title: Manager - Analytics and Workforce Planning
+    company: American Express
+    company_url: 'https://www.americanexpress.com/en-in/'
+    company_logo: org-amex
+    location: Gurugram, India
+    date_start: '2024-07-29'
+    date_end: 
+    description: |2-
+    
+        * Lead a team of 27 analysts, optimizing workforce strategies and providing consultative and execution support to Global New Accounts (GNA), across 20 international markets to ensure achievement of critical operational metrics.
+        * Define and implement market-specific inbound and outbound customer contact strategies, driving higher net card approvals and minimizing financial and operational risk, based on market regulations.
+        * Spearhead the Automation COE, responsible for identifying process gaps and creating customized tools and solutions to enhance process efficiencies within my B45 remit.
+
   - title: Data Scientist 
     company: American Express
     company_url: 'https://www.americanexpress.com/en-in/'
     company_logo: org-amex
     location: Gurugram, India
     date_start: '2022-08-02'
-    date_end: 
+    date_end: '2024-07-28'
     description: |2-
     
         * Part of the Global Optimisation and Call Management (GOCM) team which serves both inbound and outbound calls from our members in the JAPA, EMEA and Americas markets, along with managing the customer support centres globally.