Add Recommended Shows Not Working

[Glennza1962]

Used to work fine and I have tried it for a while but now if I click on "Add from Trakt Lists", I get

Fetching of Recommender Data failed. Exception:
Forbidden - invalid API key or unapproved app

And with IMDB I get

Fetching of Recommender Data failed. Exception:
'utf-8' codec can't decode byte 0x80 in position 0: invalid start byte

The Anime one is fine but I don't use that.
I tried deleting cache.db but it didn't help.

Any ideas? Thanks!

[p0psicles]

Try delete recommended.dbm.
And re-auth your trakt account

[Glennza1962]

I have never had a Trakt account but I have now set one up. logged in and tested.
Now the error message for "Add from Trakt Lists" is

Fetching of Recommender Data failed. Exception:
'utf-8' codec can't decode byte 0x80 in position 0: invalid start byte

Same as IMDB!

I uninstalled Medusa and reinstalled using MedusaInstaller-d33b6ab.exe. Even with clean install I'm getting the same problem.

Medusa Info:	Branch: masterCommit: 2ab9d450d31f554cd77a5477d69f5555cbec6156Version: 0.5.6Database: 44.17
Python Version:	3.7.3 (v3.7.3:ef4ec6ed12, Mar 25 2019, 22:22:05) [MSC v.1916 64 bit (AMD64)]
SSL Version:	OpenSSL 1.1.0j 20 Nov 2018
OS:	Windows-10-10.0.18362-SP0
Locale:	en_AU.cp1252

[Glennza1962]

From log...

2021-02-11 15:33:29 ERROR Thread_2 :: [2ab9d45] Could not connect to Trakt service: 'utf-8' codec can't decode byte 0x80 in position 0: invalid start byte
Traceback (most recent call last):
File "C:\Medusa\Medusa\medusa\show\recommendations\trakt.py", line 145, in fetch_popular_shows
show=show
File "<C:\Medusa\Medusa\ext\decorator.py:decorator-gen-52>", line 2, in _create_recommended_show
File "C:\Medusa\Medusa\ext\dogpile\cache\region.py", line 1578, in get_or_create_for_user_func
key, user_func, timeout, should_cache_fn, (arg, kw)
File "C:\Medusa\Medusa\ext\dogpile\cache\region.py", line 1047, in get_or_create
async_creator,
File "C:\Medusa\Medusa\ext\dogpile\lock.py", line 185, in enter
return self._enter()
File "C:\Medusa\Medusa\ext\dogpile\lock.py", line 87, in _enter
value = value_fn()
File "C:\Medusa\Medusa\ext\dogpile\cache\region.py", line 977, in get_value
value = self._get_from_backend(key)
File "C:\Medusa\Medusa\ext\dogpile\cache\region.py", line 1265, in _get_from_backend
self.backend.get_serialized(key)
File "C:\Medusa\Medusa\ext\dogpile\cache\region.py", line 1221, in parse_serialized_from_backend
metadata = json.loads(bytes_metadata)
File "C:\Medusa\Python\lib\json_init.py", line 343, in loads
s = s.decode(detect_encoding(s), 'surrogatepass')
UnicodeDecodeError: 'utf-8' codec can't decode byte 0x80 in position 0: invalid start byte

[p0psicles]

#9094 (comment)

[Glennza1962]

Thanks, that fixed it!