Welcome! My name is Rose Williams, here's a little about me:
I'm a technical communications specialists focused in technical writing and community support! Job titles I have held include information engineer, technical writer, and content developer.
In my most recent position, I documented enterprise and SaaS products as well as an OSS project. My previous fields of work include education technology (learning management systems), healthcare technologies (electronic healthcare records), security (AWS and API integrations), domain and email management, and a distributed SQL query engine (data connectors and open source). Throughout all of my work experiences I have contributed to product specific "preventative documentation" including UX writing, micro-copy, error messages, and in some cases, deprecation messaging.
I love working with companies to create accessible documentation and learning experiences. I enjoy learning new technical topics so I can translate them for customers. One of my favorite projects was creating a guided learning series to help customers onboard more quickly.
Reach out to me on Twitter or LinkedIn!
I've been involved with Write the Docs (WTD) for several years as a staff member. I recently took a board position with them to support their community and Meetup efforts. As a former Meetup community founder and organizer, it is a privilege to support others in this work.
Former meetup community organizer for:
- Virtual Write the Docs - East coast
- Virtual Write the Docs - West coast
- Write the Docs Florida
- Write the Docs New England
- Write the Docs Seattle
- Write the Docs Boston (defunct and replaced by New England WTD)
- MobileTea Boston (2014-2017)
- New England Software Engineers (2014-2016)
I've helped organization the Write the Docs Portland conference for several years. I've served in the follow roles:
- Writing Day coordinator (open source project hack day)
- Lightning Talk emcee
- Unconference coordinator
- Social media coordinator
Other conferences I've emceed, organized, or volunteered include:
- API City 2018, Seattle: Main room emcee
- Arisia 2016, Indie game room volunteer
Conference presentations:
- Write the Docs Portland 2022: Meetup information session - get involved locally (co-presented with Alyssa Rock)
- Own Your Expertise Write/Speak/Code 2019, Seattle: Docs as growth, docs as glue
- ACT-W ChickTech 2019, Seattle: Docs as growth, docs as glue
- ACT-W ChickTech 2018, Seattle: Doc all the things! Well some of the, we'll talk about it
- API City 2018, Seattle: Before the API docs - Onboarding, its time to pay the piper
Other presentations and lightning talks for meetups and internal purposes:
- Developer documentation and Architectural Decision Records (ADRs)
- Mental math - prioritizing health, paying your bills, and your job
- Doc all the things! (lightning talk, mini version of full conference presentation)
- You make me want to write the docs
- Technical communication bullhorn
- Caught in the middle - supporting tech care roles and cross department communication