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Call Centre Process: Within a call centre the main process is handling the telephone call.

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CALL BUDDY WEBSITE

About CallBuddy - Hello world ! , The CallBuddy application provides a call facility to customers who are facing issues. In CallBuddy, customers can raise their problems, and our admin will create a department and an operator, who will solve the problem by providing a solution to the customer.

Problem Statement:

  • Call Centre Process: Within a call centre the main process is handling the telephone call.
  • If Operator can give the customer all the information, they require during the call without passing it to someone else, then this is usually known as ‘one and done’.
  • The more calls that can be handled as ‘one and done’ the more efficient the process can be.

LANDING PAGE

Landing page

LOGIN PAGE

login page

SIGNUP PAGE

signup page

ADMIN MODULE

admin page

OPERATOR MODULE

operator page

CUSTOMER MODULE

customer page

Tech Stack

  • HTML
  • CSS
  • JavaScript
  • Java
  • Spring boot*
  • spring
  • Mysql
  • Hibernate

A Group project build by 4 Developers, executed in 5 Days.

Contributers

🤝 Thanks for taking the time to view our project! We hope that you found it interesting and informative.