Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Update profile-api-limits.md with additional limitations #4733

Merged
merged 2 commits into from
Jun 30, 2023
Merged

Update profile-api-limits.md with additional limitations #4733

Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
a37a3e4
Update profile-api-limits.md with additional limitations
bill-wilkin May 13, 2023
bb3a635
Format doc
rchinn1 Jun 30, 2023
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
9 changes: 9 additions & 0 deletions src/unify/profile-api-limits.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -5,6 +5,7 @@ redirect_from:
- '/profiles/product-limits'
---


## Profile API

| Name | limit | Details |
Expand All @@ -20,3 +21,11 @@ redirect_from:
| Identity Merges | 100 merges | Engage supports up to 100 merges per profile in its identity graph. Merges occur when a common `external_id` joins two existing profiles. For example, if a user initiates a mobile session but then signs in through a web application, a common identifier like `user_id` will join the two user profiles. No additional merges will be added once the profile reaches this limit. Event resolution for the profile, however, will continue. |
| Identity Mappings | 1000 mappings | Engage supports up to 1000 mappings per profile in its identity graph. Mappings are external identifier values like a `user_id`, email, mobile advertising `id`, or any custom identifier. No additional mappings will be added once the profile reaches this limit. Event resolution for the profile, however, will continue. |
| Identify calls | 300 traits | Engage rejects Identify events with 300 or more traits. If your use case requires more than 300 traits, you can split the traits into multiple Identify calls. |

### Unify ingestion limitations

Unify will silently drop events if:
- The groupId has more than 500 characters.
- Events have more than 300 properties/traits.
- messageId is longer than 100 characters.
- The groupId is empty in a group call or context.groupId is empty in a track call.
Loading